Used Jeep Grand Cherokee for sale near Mentor-on-the-Lake, OH under $20,000

I had a unique situation (accident and seeking a replacement vehicle with a limited budget). They worked a used truck deal into my budget and dealt with a slightly unusual lender issue (had my own lender from previously wrecked truck and insurance issues, etc). They were patient, kind and helpful. I would recommend them if you?re looking for a new or used car or truck.

We bought this car for our daughter. Elvis could not have been any better. He was so patient with us and I would recommend anyone looking for a vehicle to go see Elvis. He was a rock star. I was in the car business for 30 years and he exceeded our expectations of how we wanted to be treated. Five Star Dealership and sales person.

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

The Next Step Auto Sales team was great to work with. Matt was very responsive and answered all my questions thoroughly. My purchase was quick and efficient, I did not have to spend extra time waiting for paperwork to be done. This team was friendly, helpful and wasted no time getting me on the road with an excellent car!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I ordered my 2024 GMC Sierra 2500 diesel from Junction Auto almost a year ago. Corey Turnbull was my salesman and he did a wonderful job helping me through the ordering process. He is very knowledgeable and made the whole experience enjoyable. This is now the 2nd truck I have ordered from Junction, and both times it has been a good experience! Douglas Haw D.W. Haw Construction

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

Carface Auto was an amazing place. They helped me and got me approved for a much needed vehicle. I was placed with all the right people and I couldn't be more grateful. I will definitely continue business with them.

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Dan Katz and Craig Budziak were great to work with ! I was surprised that the sales manager never acknowledged or thanked me even after I purchased a vehicle,

Bought the vehicle with 30,000 miles. Turned over 100,000 this week after four years. ZERO unplanned visits to the dealership. Just normal oil, filters, wipers. Since we tow a 3500-pound boat, decided to replace the brakes at 80,000 miles, turns out there was still plenty of material left. Infotainment screen developed minor delamination this spring. Was still working fine but decided to replace it anyway. Easy replacement job for $350 with YouTube help. Lowest maintenance vehicle we have ever owned.

Leased a new 2025 SantaFe today. John Rancourt was my salesperson. He was extremely helpful and courteous. He answered all my questions and took time to show me a number of vehicles. I would recommend to anyone looking for a Hyundai to contact John.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Wonderful and stress free. Jasmine was very knowledgeable and friendly. I appreciated her being there and welcoming.

Purchased brand new after totalling out my Santa Fe XL. This has by far been one of the best vehicles I've owned. For as large as it is, its incredibly fuel efficient yet has plenty of power to tow my parents fish/ski boat. My only complaints are the factory Michelin's were trash in Minnesota and the interior "Cargo" area is significantly smaller than my previous Santa Fe's, but thats more of a personal opinion versus any design flaw. Ironically quite a few of my coworkers have JGC's as well and almost all of them have over 200k on them, I'm still at 65k. Not sure why they have a bad reputation in the auto world, but I'm certainly glad pleased with my choice, even 6 years later!

I don't like car shopping However the salesman at Liberty Ford maple hts Mikal made this a good no pressure experience.He listen to me and was a big help in my decision to buy.Thanks Mikal.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Dave is always so accommodating and very nice. Would recommend to anyone i know needing a car.

So I got a Jeep from The Chrysler,Dodge, Jeep dealership in Deland. Jean was my salesman and he was great! Got me the vehicle I wanted for a great price! I’m very satisfied with my overall experience. 👍🏾

Chris was a knowledgeable and helpful technician. The service writers kept me updated through the process without me having to call about the progress. I would highly recommend.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Marty Budd and Chuck Buchner are the best. I was stressed and nervous having to do this almost on my own and they helped through the car turn in, and a new lease. So professional. Known them both for years and they never let me down. They have helped my daughter and granddaughter.

I purchased it used in 2022, it had 76k and now has 96 in 2025. It's 4wd with the 5.7 Hemi in the Overland trim. It hasn't given me any trouble.

Nice Ride Auto provided excellent service, from providing me the ability to test drive one of their vehicles but also allowing my personal auto mechanic to inspect the vehicle, to which he gave two thumbs up. That paved the way for me to proceed to purchase the vehicle. I highly recommend Nice Ride Auto in your search for quality pre-owned vehicles.

One of the best vehicles I have ever owned! Dependable, lots of features, stylish, fun to drive on and off road. A vehicle you can enjoy and be proud of!

I live 80 miles away and found a vehicle I liked and asked them to run my credit before I drove there. They did a great job of getting me approved even though I messed my credit up. As I was driving up there I was hoping they didn't have pictures on their website that really exaggerated how nice the car was. I was shocked that the 2008 jeep was even nicer in person. I'm very weary of used car lots because of the reputation that some of the bad ones give the industry, I would in a heartbeat buy here again because they have the most important qualities, honesty and integrity.

2017 GC Limited 4WD. Bought it 3 years ago with 53k miles and now approaching 108k miles. When we bought it, we went to fill the tank for the first time and the gas pump kept shutting off. Turns out there was a known issue with the fuel filler neck assembly. The selling dealer replaced it under warranty and we literally didn't have another issue until 100k miles. At 100k miles took it in for new spark plugs, which is normal maintenance, and found the radiator leaking. The new radiator was not cheap. Have not had any other issues, just replaced the factory original brakes, they made it almost to 108k! We live in Minnesota and this vehicle is an absolute beast in the snow. Put it in snow mode and it is very stable and feels unstoppable. It is a comfortable long distance cruiser and gets decent mileage on the highway, between 24-27mpg. The UConnect system is very easy to use, and the nav is pretty good, but the whole system operates quite slowly. That's a minor complaint I think. Overall we are pretty happy with our WK2.

My 19 year old and his fiance just had my first grandson. They currently only have one car which was the the Saturn Ion I gave him that he "like his first Avenger" he clapped out and broke. I saw it and realized his fiance needed a car he can't touch lol. Enter bank of dad. I needed a car that will be a safe point A to point B for a fair price and this dealer had cars right where I was looking. I went there, explained my situation and asked what would be the best option. I got suggested a Malibu that after checking out told its own story that matched what I was explained. I drove it and while I'm at best a YOUTUBE certified mechanic, I'm a network engineer by trade and pretty handy. Shifted great, engine ran strong, and AC blew cold. This was a car that could easily be double sale price if they spent the money and labor in some body parts to make it "pretty" and a few hours of detailing. My son can fix stuff and have tons of detailing stuff for him to clean it. To anyone leaving bad reviews at a place like this, I can guess you probably just got unlucky. These places have to GET cars for less than what they are selling them for to make money. Obviously said person didn't find a car themselves for "x" price so they went to a dealer. The experience I had was that they were super up front and honest about what they're selling. At no point did I get the "if you just spent this much you'll get this or if this car is the most reliable car on earth, expect 1000000 miles etc". These are low cost, as is running and driving cars for a super fair price. I feel like I got one xxxx of a deal and now have the peace of mind knowing my grandson is in a safer car.

We purchased our 2014 Grand Cherokee Overland new and after 11 years and almost 150,000 miles it easily the BEST vehicle we have ever owned. It is comfortable, delivers reasonable mileage, is quiet, well built, incredibly durable and looks as good today as the day we took delivery.

We bought a few vehicles over several years and they all were great, next time we decide to upgrade, we will definitely go back to Reels, they are the only dealer we trust because they are totally honest and Dan, the owner is the best, he cares about people and he will do his best to find the right vehicle for you, we will never go anywhere else!

I have that car and I’m happy with it. Yes it have some problems, need some care, you can just go to speedway and fuel up it would be your last fuel up with diesel on speedway. To previous review: I bought the car with 185000 miles. After I fuel up at speedway 😁, I sen car to dealership. They replace entire emission system with brand new. No problems after that. Just fuel up at good stations, I prefer Sheetz or BP or shell. About $300 oil changes: I do my oil changes by my self: 2, 5 quart oil canisters and $25 filter and it’s don for $75. I change oil every 5k miles. About fuel filters: I do it by myself too. So 2 filters on Amazon for $17-25 and you have done it for $35-50. I change them every 20k miles.

Please disregard the negative review. I have learned the whole story and the courts ruled in Green Lights Cars & Trucks favor. RJ is a dedicated and honorable man who provides a high quality service at outstanding rates. His Google reviews are all outstanding!!

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

Purchasing a car from Leo was completely stress-free....this is how car buying should ALWAYS be. He answered all my questions, & when we noticed the antenna needed replacement, one showed up at my home 3 days later. More than satisfied with the service received.

I bought a 2003 Ford F150 from Arko back in March and it has been a great truck. I get people who ask me all the time if I went South to get the truck. I've had a few questions after buying and they were very nice and not bothered by me calling.

Great looking vehicle. Very comfortable and fun to drive. Great for traveling. Controls are easy to use and do a wonderful job. Would definitely purchase again.

"I purchased my vehicle from Nathan at Carface Auto Sales. The car was in perfect condition. I’ve had zero issues with the vehicle. They have one of the best selections of used cars in the area. Do your due diligence with any used vehicle, and you'll have an excellent purchasing experience.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !