Used Jeep Grand Cherokee for sale near Mount Prospect, IL

I have regularly maintained my 2003 Dodge Durango SLT at this dealership since it's original warranty period expired. I like the service team's general approach to maintenance (which has not changed under different ownership) - address only mechanical issues requiring attention at the appropriate time and accomplishing identified work with sound credentials. No repairs have ever been performed that required a call-back. I think I generally take very good care of this vehicle and I believe its underlying engineering was solid to begin with, so, all around, it's been a good partnership over the years.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

My under warranty Escape was stalled in Hudson, WI and we received quality care for our care and compassionate treatment. Dylan, Nate, and the technician were fantastic to work with and we are grateful that if our car had to fail, it did so half a mile from Hudson Ford.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

It was very welcoming and no pushy sales. The sales man was knowledgeable about the vehicle as well as the process of purchasing, and all the way up to insurance and registration requirements.

bought a new 2022 GC Summit. I wanted the hemi, only found it in Summit pkg at the time. Overall love the vehicle interior is as nice as anything out there. Real wood, lots of leather and nice materials overall on interior. Kicking stereo. Had a 2016 Overland with hemi. Wanted one more new hemi before quit making them. Easy 20-22 mpg at 70 mph. Plenty of power, very quiet and smooth. Biggest complaint all the plastic trim on the outside. First time i shut the door sounded like a rattle or something, not as solid as the 2016, when i shut the door it sounded solid. Nothing i could find wrong just pieces seeming to make a noise. Overall love it. Looks great, rides great, descent mileage, and very nice interior. Did i mention messaging seats are real sweet. Also plenty of towing power which i needed. Excellent in the snow as well.

The staff on this visit were stellar and truly were pleased to assist through my buyout process. Jeff and William are key reasons why I came back after my visit 2 weeks ago when a pretty unfavorable visit to buy out lease and treatment by Rex Moonshower. He didn’t want to abide by terms of lease and added extra charges that his salesperson Megan could not explain. He told me is I didn’t like it I could go to tamarin trail or Punta location. I returned with financing thru bank due to my past experiences and feelings I received with Jeff and William. The finance gentleman was genuine and explained everything and made this buyout a favorable experience Today was a dream team experience Thank you Jeff Simpson for treating us like family

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

I walked into the dealership & was impressed by how nice it was. Then I saw something that I haven't seen before, a very nice saleswoman named Tori Williams. In all the years that I've been buying a new car I have never dealt with a sales woman so I picked her to help me partly because I wanted to see just how knowledgeable she was about the vehicles. I am a very picky about what I wanted I'll admit that so I was curious about how she would accommodate me. She was wonderful. Very nice & patient and no matter what I asked she had an answer. I looked at the vehicle I was interested in & then told her I would think about it. After spending an hour with me I thought she might be a little upset because she spent all that time with me and I ended up leaving without buying a car right then. She could tell I was a little apprehensive about committing to a car payment for a new car versus buying u used car. She was very understanding tho & I left to think about it. Later in the day she called me and told me she had found all these rebates for the Escape & how much they would give me on my trade in &I was impressed & elated. She had made it possible for me to afford the new car that I wanted. She even had it in the color I wanted. I told her I would be there on Monday to get it. I went to buy it & she had all the paperwork read for me to sign then put on my plates and went over all the features patiently so I was completely comfortable with the new car when I left to drive home. There was no pressure on me by John the financial officer,to buy all the extras like all the other car dealerships I've dealt with. Tori Williams is the best car sales person I've ever had the pleasure of meeting & I sent my sister-in-law to her to buy a car. She was very happy with the help & bought her husband the vehicle he wanted. So bravo Lou Fusz for having a woman sales person. I'm recommending her to everyone. She's patient, she really cares & there is no pressure. What a breath of fresh air.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

The attractive showroom, very clean customer space and welcoming salespeople made my experience great. Thanks

2017 GC Limited 4WD. Bought it 3 years ago with 53k miles and now approaching 108k miles. When we bought it, we went to fill the tank for the first time and the gas pump kept shutting off. Turns out there was a known issue with the fuel filler neck assembly. The selling dealer replaced it under warranty and we literally didn't have another issue until 100k miles. At 100k miles took it in for new spark plugs, which is normal maintenance, and found the radiator leaking. The new radiator was not cheap. Have not had any other issues, just replaced the factory original brakes, they made it almost to 108k! We live in Minnesota and this vehicle is an absolute beast in the snow. Put it in snow mode and it is very stable and feels unstoppable. It is a comfortable long distance cruiser and gets decent mileage on the highway, between 24-27mpg. The UConnect system is very easy to use, and the nav is pretty good, but the whole system operates quite slowly. That's a minor complaint I think. Overall we are pretty happy with our WK2.

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Bought the vehicle with 30,000 miles. Turned over 100,000 this week after four years. ZERO unplanned visits to the dealership. Just normal oil, filters, wipers. Since we tow a 3500-pound boat, decided to replace the brakes at 80,000 miles, turns out there was still plenty of material left. Infotainment screen developed minor delamination this spring. Was still working fine but decided to replace it anyway. Easy replacement job for $350 with YouTube help. Lowest maintenance vehicle we have ever owned.

Professional people with quick responses and great knowledge of the products they represent .fair pricing for all cars in question

Purchased brand new after totalling out my Santa Fe XL. This has by far been one of the best vehicles I've owned. For as large as it is, its incredibly fuel efficient yet has plenty of power to tow my parents fish/ski boat. My only complaints are the factory Michelin's were trash in Minnesota and the interior "Cargo" area is significantly smaller than my previous Santa Fe's, but thats more of a personal opinion versus any design flaw. Ironically quite a few of my coworkers have JGC's as well and almost all of them have over 200k on them, I'm still at 65k. Not sure why they have a bad reputation in the auto world, but I'm certainly glad pleased with my choice, even 6 years later!

Steve Castell was a great person to work with. He helped us with all our needs and made the process easy.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Wonderful experience. The used car was just too expensive for me right now. Josh and Karla have been very professional, cordial and thorough. I’ll be back!!

New Jeep GC owner…about a month in. Bought a ‘23 Grand Cherokee Summit after admiring the looks of it. Was nervous to purchase because I usually drive foreign. I also own a ‘22 Audi and have to say that the quality of my Jeep is comparable. I am pleasantly surprised by the drive as well as the quality of the finishes. The ride is quiet and smooth. The 6 cylinder has plenty of pep and has no trouble getting down the highway. It even has a bit of a growl when you step down on it. I legit smile every time I drive my Jeep.

Our used car buying experience was very easy with Mike Masters. I would recommend working with him

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

It was great and fast the car drives great and it feels like a reliable vehicle i can trust I also get to have 2 free oil changes from them.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

After dealing with jeff city, where we bought the Honda, this was a nice surprise. Andrew told me they would work us in and Michelle was very efficient and helpful. All in all, everyone we met was a good ambassador for the business. I was very stressed about this situation and Michelle gave us special treatment and made sure we were taken care of. Jeff city Honda dealearship -- see you in the rear view mirror!

This is my 2nd Jeep Grand Cherokee (previous one was a 2016), and I absolutely love it. Gives a very smooth ride. The vehicle feels very sturdy and solid, which to me is another plus. Disappointed that it didn't come with a cargo cover though!

I bought my 2nd BMW X5, this time with BMW of Raleigh and honestly I would buy car again from this dealer. I got the best deal, best service and treated respectfully. My sales rep is Nader, polite, helpful and easy going. He gave me deal even without asking. He saved more than $5K for me and no pressure. Thanks to Nader!

Besides the hefty amount of recalls in the first year, overall has been the best Jeep I’ve owned. Super comfortable, very reliable in weather conditions. Can sit in it for 6+ hours a day without my back hurting (I have a rod in my back). Traded a hellcat for more comfort. It was worth it. Probably best adult decision I’ve made. Does pretty well on gas. (3.6L) I get about 584 range, sometimes 598 depending on how traffic is. However the interior could have been constructed of better materials. (Steering wheel stitching came lose but covered under warranty). Had it since end of March 23 with 25k miles already. No huge issues, never had to worry about screen issues (like what I’ve heard about 21-22 models). I would recommend this vehicle to anyone who is looking for an upgrade from previous body style GC, bigger suv with legroom, and enjoyable drive. I test drove a RAV4, CR-V. Ended up buying a 23 Jeep. Most vehicles in the market don’t have the technology the Jeep has. Toyota is a few years behind (& the road noise is unbearable), CR-V doesn’t have enough pep in its step ( Also the interior gives off impoverished/ barely any enjoyable features and buttons. Jeep is perfect. I love how a lot of options are in the screen but also below the screen. Not too cluttered.

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

My husband and I love our Grand Jeep Cherokee we purchased from Chrysler, Dodge, Jeep of Winter Haven. We love everything about this vehicle. Matt is our Salesman, and he did everything he could to get us in a Jeep we would like. I highly recommend this company.

I had to get a car in one day. A terrible pinch for the dealership. They rose to the occasion with kindness and honesty and had me out-the-door with a great deal before 2pm. Thanks especially to Delane Sheppard and Levi Durst. You guys made a difficult day easy!

So I got a Jeep from The Chrysler,Dodge, Jeep dealership in Deland. Jean was my salesman and he was great! Got me the vehicle I wanted for a great price! I’m very satisfied with my overall experience. 👍🏾

Service manager Elliott Heaney did a fantastic job! My 2010 RAV4 had to be towed in for service due to a roadside breakdown on June 5. When I first talked to the service scheduler they said the soonest they could work on it was June 21. Later that day Elliot called me saying they received my vehicle from the tow service. I described the problem and the service date to him. He said he’ll try to at least get diagnostics run on it to see what the problem was. When We talked the next day he revealed the problem and said they’d try to work it into their schedule. Long story short, my RAV4 was repaired and ready for pick up on June 21. Elliotts customer service exceeded my wildest expectations and was second to none!! It was the best auto service experience of my life!! Thanks Elliott!!

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

I needed some service on my Caravan that had been converted by Braun Mobility .Jenkins did everything they could to get it fixed but it was a problem with a Braun part but they did the best they could I would recommend them to other Canadian that travel or vacation in that area

Second lease on a Grand Cherokee. Different than my 2021 in many ways. The all wheel drive makes the steering more sensitive. Tricky parking brake and much smaller layout of gauges in dash. No Sirius satilitte radio. Seats are harder. Overall better than the 2021.

Excellent experience at Dallas Lease Returns. Chris Mikell was great to work with. The entire process was quick and with none of the stress or pressure that often accompanies car buying. I would definitely buy from this dealer again!

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I took in my car for service and would recommend this place to anyone that is seeking a clean and professional environment. The staff are always very polite and help you out with any questions or concerns that you might have. Ask for Gary next time you need service done to your car.

I travel alot and rent a lot of cars so i review for possible purchasers. I give the grand cherokee a 8 out of 10. Truck feels very confident and rides well. Id consider purchasing one if it wasnt for one thing…. This car is WAY to heavy for a natrually aspirated V6! The 3.6 is very sluggish and cannot get out of its own way. They need to put a twin turbo in it. Otherwise i would have rated it a 10. Other than slow get up and go… its a winner.