Used 2024 Jeep Grand Cherokee 4xe Base for sale near Villa Park, IL

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

Great help and fast service. Worked to get me through the buying process very efficiently.

I Stop by and spoke with sale associate Troy Bell. He gave wonderful advice on newer models.. I want to purchase a car for my daughter. He gave excellent pointer on which way to go. I will be back in the near future.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

Very responsive and got back to me promptly and checked in after the initial email.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Napleton’s is the only place I will take my Jeep for service. Super friendly helpful staff. They get me in and out quickly.

Salesman was Great and was Very Knowledgeable about my concerns and the vehicle I bought would recommend this place to all my friends and family

Extremely satisfied with the customer service. Galina walked us through all steps in the purchasing process; the day we got our car was quick, smooth and enjoyable. Will definitely recommend! She is the best

Very responsive. Very knowledgeable about the Tesla Model S Plaid. Friendly and great communications from the first phone call to the last.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

I recently purchased a new Escalade here and what made a difference was working with Albert, a great salesman. He took over the top personal care of us and we left very pleased.