Used 2024 Jeep Grand Cherokee 4xe SUVs for sale near West Chicago, IL

I can't say enough about Sherman Dodge and more importantly my sales person Armando Bulnes. I have purchased several vehicles from Sherman and I always trust Armando with my business - he's honest, beyond knowledgeable and honestly cares about what he's selling you. If I could give him 10 stars I would - Sherman Dodge you need more people like Armando - please don't ever lose him!!!

Marc was outstanding! He found the right car for us and was patient with our situation. His personality was extremely great to work with. Thank you Marc!

Five-Star Experience at Castle Chevy Our experience at Castle Chevy was truly outstanding from start to finish. After receiving an invitation in the mail, we were contacted by Linda, who was not only friendly but also incredibly helpful. She took the time to understand our situation and helped us consider whether buying a car after bankruptcy was the right step. Her guidance was thoughtful and never pushy. When we visited the dealership, Kevin took over and exceeded our expectations. I had some hesitation due to our financial past, but Kevin was patient, professional, and informative. He clearly explained how purchasing a vehicle could help us begin rebuilding our credit and finally get out of a costly car rental situation. What impressed us most was Kevin?s genuine commitment to our needs. He didn?t try to steer us toward just any vehicle?he helped us find the right one for us. He also worked hard to secure the best possible financing available. The entire process, including the paperwork, was smooth and stress-free thanks to his outstanding support team. Although I don?t remember every staff member?s name, I won?t forget how respectfully and kindly we were treated throughout. At Castle Chevy, we never felt like just another number. The team made us feel valued and respected. That?s why I?m giving them a well-deserved 5-star rating.

I Stop by and spoke with sale associate Troy Bell. He gave wonderful advice on newer models.. I want to purchase a car for my daughter. He gave excellent pointer on which way to go. I will be back in the near future.

Very responsive and got back to me promptly and checked in after the initial email.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Had a very pleasant experience with Matt Webber and Dave Pearson at the Dealership. Matt was very good with the financing portion and Dave was a very positive person for the purchase. I would recommend going to the dealer and ask for these two Managers.

I recently purchased a car for my cousin from Napleton Mazda of Naperville. I looked through their online inventory and found exactly what I wanted. Salesman David made it happen, and I had the car I wanted the next day. I highly recommend this dealership.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

Extremely satisfied with the customer service. Galina walked us through all steps in the purchasing process; the day we got our car was quick, smooth and enjoyable. Will definitely recommend! She is the best

Very responsive. Very knowledgeable about the Tesla Model S Plaid. Friendly and great communications from the first phone call to the last.

An amazing experience. Worth the drive from St Louis. Definitely do business with these guys, thank you!

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

It is a GOOD Jeep and I LOVE everything about it the color and EVERYTHING it have in it and the drive and the performance

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!