Used Jeep Grand Cherokee 4xe for sale near Upper Arlington, OH

Had an oil change and a tire rotation. Todd Montgomery was polite, thorough and very knowledgeable. Got me in and out very quickly which was a big plus.

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

We bought our 1st car back 2001. Three cars later we bought our fourth car today. We are 4 for 4 here buying new and used cars. If you want a reliable car without falling for gimmicks then you should give them a try. Experience their free warranties, and friendly service. We have no complaints here, only moments of satisfaction. And if you want to go all in and experience all greatness, you should ask for the legendary John Thorton. The man has no negative energies surrounding him. He only has greatness, kindness, and is a great listener. Hopefully his positive energy will rub off you.

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

We had a very pleasant experience overall at Auto Boutique (Columbus) - thanks to Frank and Bryant - from setting up a few test drives to getting help with our questions about each vehicle, and in the end getting our payment options laid out in a straight-forward way. Frank was great in helping us get a sense of each car (we test drove three), and he was also very helpful in resolving a few issues that needed immediate attention. We ended up liking one of the cars more than the others and decided to purchase it. Bryant was great in keeping the payment/financing process clear and straight-forward. We truly appreciate the attention and effort from Frank and Bryant, and we would look to return to Auto Boutique in the future when we are looking to purchase again.

I'm a low mileage driver. This is the most comfortable vehicle I've ever owned. More features than I need but love the comfort. The air cooled and heated seats are amazing. The seat massage is great. Sound system is amazing. Everything about this vehicle is amazing. Had it nearly a year and only put gas in it four times. Most of my driving is local so I use the electric mode a lot.

Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.

I love this car! We chose the Summit and it's elegant, roomy and has plenty of gadgets and features. Great EV for local errands! Love the comfort (massage, heated, cooled seats) the large, clear control screen, the windshield info, and the ability to customize displays to the driver's preference.

Vehicle was in for a warranty repair. Chris kept me informed every step of the way. He responded to my questions/concerns in a timely manner. Service time as good but had to wait a week for the part to arrive. Vehicle is working as it should. I did have to call back the next day for a software update (front collision warning light was illuminated. They took care of in 20 minutes. I appreciate the costumer service from all the staff members. Great Job!

It is a GOOD Jeep and I LOVE everything about it the color and EVERYTHING it have in it and the drive and the performance

During the week of August 19, I called the scheduling department to have my car picked up and taken to the dealership for a brake and a battery inspection on September 4. I spoke to an amazing young lady named Shantel. I was so impressed by her. She was polite, friendly, helpful, and professional. It was refreshing to speak with her, and she is an asset to the company.

We purchased our 2019 XT5 form another dealer in Akron, Ohio. We were welcome with open arms by Germain Service Dept. We purchased a certified GM car and that was a good investment. Germain's staff is the best you will find in the car business anywhere. I CAN NOT express how much we have come to trust in the Germain Cadillac of Easton. thanks for looking after our family. Marvin Block & Cathy Block

Jeep has really stepped up their game.. I’ve had Mercedes for about 8 years now. I went from a C43 to this and I must say.. the interior is actually nicer. I went with the Summit Reserve fully loaded. Beautiful exterior as well, plenty of space (I have a large golden retriever) and the gas mileage is equally impressive. I love everything about this vehicle.

Love the customer service. Katie was great to work with. I would definitely go back to buy another vehicle from them.

The new 4xe is very well designed. Performance is great. Can’t believe the acceleration in electric mode. Interior is very comfortable and functions well except for not being able to use Car Play on the the in-car hotspot. Kind of defeats the main reason for having an in-car hot spot! Our disappointment however is in charging. It is difficult to find public chargers at convenient locations where we are traveling and also very slow. (Over 2 hours to get 25-30 miles of driving.). Also cost of charging is not really as economical as originally thought. Few free chargers available. Our in home charging cost is around $2.85 and public charging is about the same on average. This compares to our current cost of $3.50 a gallon in Florida. The savings is just not worth the long wait to charge on a long trip. However the savings on short trips using in home electricity is good, but just not a huge monthly savings. If Jeep can improve charging capabilities in future years it could be an excellent vehicle.

Eric genuinely did a fantastic job getting my Kia Soul in for service. He was concise, and expedient and kept informed throughout the process. Will definitely go to Germain for future car purchase and repairs. Thank you!

My sales man Jessie Thompson was great I was looking for a special kind of grand cherokee and he didn't stop looking until he found it once I got it he showed me everything there is to know about it I had an awesome experience

Always a great experience! Accommodations and expertise are top of the line, with quick service

Great vehicle, love it!! Nice, quiet ride! Good milage. A solid vehicle, built in America! Would absolutely recommend this quality built Jeep! Made in Michigan!!!

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

Best car i've ever had in my life cannot live without it, I would kill myself if I didn't have this car, this s the best car.

Called in and spoke with John Williams. I let him know what I was interested in, and a time to come in and look at the truck I saw on their website. When I arrived, the truck was ready and detailed with keys ready for a test drive. I’ve bought quite a few cars from dealerships and I have never had such a fantastic experience! Laid back and easy going. Whole process took only a few hours instead of an entire day! I actually went for a drive instead of home exhausted from all the back and forth I’ve had with other dealerships. I have never bought a vehicle twice from the same dealership. Hopefully things don’t change at this one except for the better, and I really can’t think of what they could improve on.

Customer Service was top notch. Spot on pricing and timing. Clean location and Great experience.

Getting acquainted - its a computer on wheels, and I’m a senior lady so on a steep learning curve from my 2014 Grand Cherokee - loving it!!!

Chris was great at setting up for my repair and the service person took time to make sure that the alignment was completed right

This is for Ricart Business which is the site just across the street from the large new/used cars dealerships. This site repairs large business truck and motor homes. I have used their services for recalls and repairs on my Winnebago motorhome in ver past 3 years. The work is always first class and some has been warranty work without charge to me, and some non-warranty. The greatest thing about this part of Ricart(I don’t know the other part) is their warm and welcoming helpful way of doing business on phone and in person. They always want help me and do it right away and never make me feel like I’m interrupting them or they’re doing me a favor just to work for me. Can’t think of how to improve my experiences with them.

They are efficient and knowledgeable. I know I will always be taken care of here—no worries! Having a rental car for $10 a day while my car is in service is above and beyond.

Always in and out. Great overall service. Very friendly

Have had my 2011 Saab 9 3 XWD Serviced Several Times. They try to do the best they can considering that GM Screwed Saab by forcing them to File Bankruptcy. Have appointment for 07/29/2023 to check car out.

This is our second vehicle that we bought from Auto Boutique. Their pricing and values are some of the best consistently that we have seen. There are no warranties, but do your due diligence and you can get a greatdeal. I dealt with Frank and was very happy