Used 2021 Jeep Grand Cherokee L for sale near Apex, NC

Chris is my service advisor and he is awesome! Great attention to detail and great customer service! He will give you what is needed and assist you with great care!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

My husband and I had a great experience when purchasing our vehicle at Hendrick Subaru. Adrian Santiago Sanchez was excellent in guiding us through the process of buying our first Subaru. Joseph Rossman was also exceedingly helpful in helping us learn about our vehicle from “ stem to stern.”

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Very professional staff -- very courteous -- extremely knowledgeable. I purchase all my vehicles from John Hiester in Lillington, NC.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Was very interested in the car. But they don't deliver. So I couldn't buy it.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

Having purchased only new vehicles my entire life, I found myself in need of buying my girlfriend a certified used vehicle from a local Honda dealership. After the salesman ignored our desires and instead try to upsell us, however, we decided to try Carmax instead. From the start, Carmax offered a helpful hand online and friendly service over the phone: they were quickly able to find what we needed and provide attractive financing in a flash. (Thanks to you, Lesly.) Moreover, I found scheduling of a meeting to finish the deal at the dealership efficient. Once at the dealership, Haseam did well in helping us -- his knowledge and friendliness were impressive, especially since I havevworked in the service industry for many years . Because he did not try to upsell us, but rather did his best to educate us on what would work well, (coming in on his day-off to finalize the deal), I must commend Carmax and its associates for providing a memorable experience. Also, I was thankful that Dashau helped expedite the process when we completed the paperwork; what a breeze! Finally, I know I will come in buy my own used car in the future when my Honda Fit finally gives out. Thanks again, Carmax!

Metric has some top of the line cars on their lot.I did my research through CarMax and choose to get the Lexus from Metric, and was approved in just a little time. The car was beautiful, clean , low mileage, and had a really awesome price tag. I would send my friends and family to buy a car from Metric. Their customer services was great and very professional. The ball was in my corner, they made me feel that I was a valuable customer. Thank you Metric Dealership of Raleigh.

Great experience with Matt who was very experienced, knowledgeable and patient with helping us navigate the new Chrysler Pacifica. Sales process was rough with little negotiations. Service department has been great although they need complible courtesy cars for families (I.e pacificas, ram trucks, etc.) the interior of the delership could be expanded to offer up to the date amenities that the competitors offer.