Used 2021 Jeep Grand Cherokee L for sale near Batavia, NY

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I had the pleasure of working with Robert Harmor and David Hilner to purchase a 2017 Mitsubishi Mirage. The dealership accommodated my interest in the vehicle despite living 4 hours away. The majority of the paperwork and was done before I arrived. No hidden fees. No pressure. The car was as advertised. I would purchase another vehicle from Cortese and recommend others to do the same. The dealership was GRADE A!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

I've gone to this dealership for many years. There's a lot of longevity in some of the Service Advisor staff and they really are top-notch. I was so fortunate to work with Jerry, who I've always seen there, and who always has treated me with great respect and is noted being assertive about his job and very hard-working . He has helped me out in so many jams!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Amber kept me updated on the progress of the repairs on my truck. Friendly staff. Very nice loaner vehicle to drive while mine was in for repairs.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I had the best experience purchasing a vehicle at DeLacy Ford! The car buying process was seamless! My salesperson was incredibly knowledgeable, helpful, kind and he worked with me on getting me into the car I wanted. I would recommend this dealership to anyone who is looking for a stress free buying experience.

I don?t think it?s right to charge for the gas when truck was on empty, then have to finance it, also heater control only lights up half took over a week to get an answer on it

Very friendly. Low pressure. Flexible around your schedule. Feel like part of the family. Located right off thruway.

Husband and I drove an hour and a half to check out a certain vehicle they had for sale. We had searched and viewed several at other locations. Our salesman Bradley and the dealership, went above and beyond what you normally find while searching for a specific vehicle, to make sure my husband would be happy with his purchase. Added bonus information: Bradley is a man that everyone should meet. Thoroughly kind and fun- and not in a fake way. 🥇 I will shop here again if we ever need another used vehicle. 🏆

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

We love White Horse! great trucks, great people to deal with. Won't buy anyplace else

Dealership was great, our salesman, Landon was great. The financing is terrible. Going to refinance ASAP. Offered 19%, credit union is offering 5.5%😁 😭