Used 2021 Jeep Grand Cherokee L for sale near Chevy Chase Section Three, MD

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Busy dealership with a lot of nice cars at good prices. Stay patient and They will make a deal happen!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

When we got there for our appointment, the Jeep was ready in front of the showroom. Keith was very nice, and his manager Kambiz was also great. We decided to go with a certified Jeep . Saved money and got a longer warranty than a new car. Will buy again from them in 2 years. We hope

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

Meet with Johnathan today to trade my car in for a widebody challenger scatpack great service all around and great deal will shop with them again. Thanks Johnathan and albert

One of best experiences I've had buying a car. Very professional, yet easy going transaction.

Richard Wade was an excellent salesman! Even though I told him I was not sure that I was ready to buy a car, he patiently explained the car’s features and answered all of my questions without making me feel pressured. He noticed a scratch that I had not seen, and had it repaired. When we were going through the settings, he made sure that I knew which ones were most important for me and set them up. Richard knows the car and how to make sure the car is right for the customer! Great experience!

Shawn did an amazing job with my car. He provides excellent customer service and is very informative. I will definitely return in the future.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.