Used 2021 Jeep Grand Cherokee L for sale near Grosse Pointe, MI

The process from the very beginning was excellent. From financing to price consciousness to the promised service delivery was incredible.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Nice and easy experience. The salesman and manager were easy to work with and helpful

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

the sales rep was great, the experience was great overall. we were able to communicate really well. leaving as a happy customer. thank you. 100% recommend

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

I had a very Great experience at Serra and would go back and lease again

I purchased a truck from this dealership because of the great customer service from Saker Kaji. There was no hassle and he got the job done. It was a great pleasure to work with him. i will definitely use his services in the future.

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

Fantastic experience at Sterling Heights Dodge Chrysler Jeep Ram! Joe was great to work with and made the buying experience very very easy. Joe Ancona from used cars was great! Started with email and then in person. Very knowledgeable and personable. He took care of me from start to finish. I recommend everyone go see Joe!

What a fun day we had with our salesman, Ron Zontini. He made the car-buying process easy. Despite the anxiety of purchasing a vehicle and the unfortunate demand during this pandemic, we got through it unscathed. It helped that we did our homework. Ron gave us all the right answers to our questions. We drove off the lot with a gently used Dodge Durango. We also traded a vehicle that we were happy to part with!

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future