Used 2021 Jeep Grand Cherokee L for sale near Markham, IL

My salesman was Jason he was awesome I told him everything and had a time I needed to be out he delivered not only that but I got my car and paper work in less than 2 hrs so happy and excited Staff was very nice

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I am satisfied with my visit. I do think more thorough inspections should be done. My headlight was out and I knew this before the visit, but on the checklist it was marked as good. I love the cookies that are left after service visits as well .

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Taylor Ford of Manteno set the bar across the board for a perfect remote experience. From the moment I reached out with a brief inquiry on their website and their sales people were not only responsive, but extremely kind. They assisted me with walking me through the entire process. It is very hard to buy a car sight unseen but the videos and information made it easy. They even went out of their way to make sure I was satisfied even AFTER my purchase . Driving it few days later. Absolutely LOVE my red convertible mustang. Good Experience guys, 5 Stars All Around+++++ Thanks Abbie and my Sales guy!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Bought a brand new Subaru Forester Hybrid Sport from them. Andre was great at showing us both the regular gas and hybrid versions. They didn’t have the color we liked in the hybrid, so they found it from another dealer for us within a day and gave us a good fair price. Very friendly staff there who do not try to pressure you into buying vehicle extras like some others do.

I had an amazing experience buying my car here! The process was smooth, and the team was very supportive throughout. Highly recommend this dealership!

Exceptional customer service and quality of work is impeccable. Very satisfied and will be back .

Syed, and staff worked very diligently to connect us to a car that we wanted from the available stock and to finalize the purchase.

A salesman named Ron Assaf helped me. I was looking for a used Car and I didn’t see the color I wanted so Ron asked me had I considered buying a new vehicle so he showed me a new Car and I walked out of that dealership with a new Car. Thanks Ron for all your help and service you gave me. You were Great.

Great Cars and also good service. Vincent Vega was very helpful thank you Vincent for all your help. This is our third car from Castle Buick GMC. We loved thank you .!

Professional, treated me the correct way to help me purchase a price. Sales guy was super cool and down to earth

What a wonderful experience with the CJ Alvarado and the Marino team. He exhibited true professionalism from the phone calls, emails, and the final business deal! I felt like a received a fair trade-in.

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Excellent service, quick response to my questions, honest straightforward answers, sent me valuable additional pictures

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!