Used 2021 Jeep Grand Cherokee L for sale near Middletown, KY

Shawn is the person that you want to see for a new or used vehicle. Always answers your questions and communicates with you.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Salesman was knowledgeable about the car I wanted. Also answered all my questions so that I understood without talking over my head

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I am a very busy person, when I drop by to have routine maintenance, the service department is always quick and efficient in getting me in and out of there.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Emmitt (salesman) was pleasant and positive. The deal for the truck purchased was okay. The dealer came down $500 but I had to ask twice. What I thought was odd was the truck wasn’t detailed and I was told they could only put $40 dollars in gas. It was an average visit. The Emmitt told me several times how good of a deal it was. The price we settled on was an average based on KBB.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Doren was very easy to work with and knowledgeable about the vehicles. He was very professional. No sales pressure. Did not buy yet. Hopefully what I'm looking for will come in soon.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured, and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

Jeff Smith took excellent care of my car trading experience!!! Over the top employee!!! Thank you

Jeremiah and his team were responsive, professional, polite and patient. I do not enjoy purchasing cars and they made it tolerable. I will buy from them again.

Very professional, knowledgable, helpful, and courteous. Explained every detail. Outstanding young man and experience. The dealership did not have what I was looking for in a vehicle but has all the information to notify me when they have it available.