Used 2021 Jeep Grand Cherokee L SUVs for sale near Lake in the Hills, IL

Gabe Crump was very help full today at the lot. We drove into the lot and with in seconds of looking around Gabe was able to show us some cars that suited my interests. While doing so we were able to take a look at all the cars on the lot and find the right one for me. With just a couple test drives and signatures later I was walking off the lot with the registration to my new car. Thanks for all the great help Gabe and to everyone else at rays for the great first experience

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Jayson Fleisner was a joy to work with. He is very down to earth and works very hard to help you in any way he can to make your car buying experience a good one. I would suggest him to anyone looking for a new car.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Our salesman Kenyon Carter was fun & great to work with! The finance manager Abaar Ahmed, explained everything we needed to know!

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!

Recently was in the market to purchase a used car and found one online at CLJDR. I called and got paired up with salesmen, Connor. He was so nice, got answers to all my questions and when we made the decion to buy, he made the process as efficient and painless as possible! (45 minutes start to finish with the help of Cody from finance who was also top notch!) We'll definitely be back and using Connnor for our next car purchase.

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

Uzi and Carlos are great to work with! Uzi was very informative about the Chrysler Pacifica. He told us all the differences between models. Made our decision to buy from him an easy choice. Uzi and Carlos were helpful making it an easy decision on which one to buy. The buying process was smooth and flawless. Will be telling our friends about Elgin Chrysler Dodge Jeep Ram!

Avie and everyone at this dealership were nice, fun, considerate and professional! Excellent service and exceptional experience!

In for an oil change and tire rotation as well as a software update. No issues and work was completed early. Waiting room was nice and the complimentary snacks were great.

Michael is amazing with explaining everything about the car and operating system. Love his honesty.

Ron was extremely knowledgeable and helpful. He was a pleasure to deal with and with his assistance, the entire process was seamless.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Joe was our sales associate. He was very knowledgeable and helpful. He was very patient and guided me into the process of purchasing my first car. This definitely helped me solidly my decision of buying the car with this dealership as he was very attentive and willing to help us. Overall, the process was fairly quick and smooth. Great experience and will definitely recommend to others.

We were a little nervous about making a 3 hr road trip to look at a Grand Cherokee but, they were one of the few places that had what we were looking for. Which is unfortunatly the reality today. We spoke with Nathan from the interenet who got us all the information we needed and more. Upon arrival James was our salesman. Truely nice guy who explained things about the vehicle and was wonderful about answering our questions. The whole process was smooth. James kept us informed and things moving along. Everyone we encountered from sales manager, to finance, to store manager were very nice and gracious. The only thing that we did not care for is that when a car is sold the music is CRANKED and COW BELLS are rang. but the killer was the horns from the vehicles within the show room were honked right where we were sitting. I get that your creating a vibe but, come on. Its just one little thing that otherwise was a great experience. Thanks so much James!