Used 2022 Jeep Grand Cherokee L for sale near Brookside, DE

Had a great interaction with salesman Anthony Brown, who picked me up from the airport when I arrived to purchase the vehicle. He was attentive, super helpful and my experience with him personally was 5 stars. He was a excellent face for the company, and did everything possible to assure a smooth transaction, including answering my questions and annoying text messages on his own time off the clock. As for the car itself, everything was as described and I love it. Zero issues mechanically. The reason this is only 4 stars was the interaction that followed the purchase. I received a 60 day temp tag at time of purchase and (foolishly I might add) allowed the dealer to file the paperwork for my registration/plates with my states DMV. With approx 3 weeks to go till expiration I emailed Carman Dodge to get an update on the status of my plates. I was told the registration was still processing but was assured it was going to be on time. With approx 1.5 weeks prior to expiration I emailed Carman Dodge again, and was assured that my plates would be arriving the week of my expiration. On the day of my expiration I called Carman Dodge and spoke with Jamie, who advised she had my plates in front of her and would be mailing them out to me. While inquiring why it had taken so long Jamie stated the processing with the DMV was out of her control. When pressed, however, she admitted to waiting approx 30 days after purchase to file the paperwork. Ultimately this was her mistake and caused an undue amount of legwork on my part. Not to mention I couldn't drive my car without valid registration, as I would face heavy fines if pulled over. The saving grace, however, was when Jamie's manager agreed to overnight the plates to me, so I was only grounded without my vehicle for one day. In summary, overall good experience, but be wary if you purchase a vehicle from Carman Dodge out of state. If you do, make sure you insist on filing the registration paperwork personally with your local DMV to avoid the headache that Jamie caused me.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Excellent service from well qualified techs. Service reps are courteous and helpful. All facets of service explained in an understandable manner. I will never take my car anywhere else.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.