Used 2022 Jeep Grand Cherokee L SUVs for sale near National Harbor, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great car so far. Still learning drivability. Tinted driver’s windows reflect light from dashboard which interferes with side mirror and external view, to the extent that window has to be rolled down to be able to see side mirror.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Great SUV with 3rd row seats and captains chairs in the middle. It drives so smooth for being a larger SUV. Surprisingly it has been great on gas for me. The exterior is so sleek and looks incredibly high end. The interior is true comfort and the Jeep brand has definitely thought of everything. This has been my favorite Jeep by far.

Salesman (kash) was good. I didn?t feel pressured, environment was pleasant, my trade in was fairly priced. I will go back to the dame dealership in future when they have the type of car I want.

Great improvement on previous model. Third row seat is terrific. Off road capable with luxury throughout. Big tech improvement over previous model with upgraded infotainment and digital display. Impressed with V6 given its capabilities & minimal noise in the cabin.

Exelen communication Everything right The best dealer Lexus Easy paperwork Nice communication we the agent

Purchased a 2022 Jeep Grand Cherokee L Overland model. Has every option but the 5.8L engine, tow package and second row displays (entertainment, etc). There is so much I like about this Jeep and only one thing that is niggling (well maybe two). Fit,Finish,Quality is hard to surpass! Especially for the price ($69K). My son and daughter in-law drive Audi and BMW SUVs and they don't have all the options I have and they paid more. The Overland is a good value as you get standard some almost all the options. I LOVE the air suspension and how it will lift the body up depending on what mode you are in (and you can set manually the height) and then lowers to enable you to enter/exit the Jeep. I LOVE the "thermo vision". You can see up to 238 feet (according to the Jeep) and anything giving off heat will display on your driver console. Heavy rain, night driving, driving in fog, etc is no issue as you can see what is ahead of you if you can't see it through the windshield. All cars should have this. I LOVE the Heads Up display (again something that should be standard on all cars). I LOVE the front passenger display that is above the glove box. I especially love the NAV option where my wife can be looking at the same NAV I am seeing on the driver console and/or 10.5" center display. She can look for places (gas stations, places to eat, etc) and then send it to my NAV display with the routing. COOL! What I am not enamored with is the MPG. Averaging 23 MPG (town/highway/freeway traveling), BUT knew this going into getting the "L" with the V6 engine. THIS IS A LARGE Jeep! But, if I could not afford the gas prices (even now) I wouldn't bought it to begin with so....the other thing (which will be covered by warranty when I take it in for the first oil change) is that a couple of "buttons" on the center console display act "wonky" sometimes...like hit the Media button and nothing, hit is again and it says "Media button selected" and then hit it again to bring up the Media display (finally). It is the on "button" on the center console 10.5" display that acts up like this....oh, the Assist button in the overhead is not working right. Push it, center console display brings up the Roadside Assistant, Vehicle Check and another one I forget right now...you are suppose to select one of them and it calls a person up (sort of like ONSTAR but Jeep calls it Jeep Assist). Doesn't work (the SOS button does...don't ask me how I know.....). HOWEVER, you can select the Jeep Assist button on your 10.5" display and it brings up the Jeep Assist buttons and they work (will dial). Jeep Technical Service doesn't know why so will be a dealer resolution. There is so much more I can talk about on this Jeep. I love the ride! Can't say how much better than our 2016 Jeep Cherokee we had (traded it in). Jeep could get away with calling it a Jeep Gran Comfort vice Grand Cherokee. You have to go see one before you go look at BMW, AUDI, CADILLAC, TOYOTO, etc. Might change. your mind about what a Jeep can be (plus you get excellent off road mud/sand/snow/rock options with the 4x4.

Overall experience was great, Sammy and Joel were super helpful but finance guy took so long with previous client, I almost walked away.

Purchased a 2022 Summit Reserve L on March 2, 2022. The vehicle is a stunning piece of mastery. The V-8 is powerful, the ride is so comfortable and the front massage seats are wonderful on long drives. The quality of the interior is outstanding. At a price of $ 72,000, this vehicle is $ 17,000 less than the BMW X7 fitted with a V-6 no less. The dependability of this Jeep is higher that Mercedes Benz GLS and $ 21,000 less in price. Go for the top of the line Summit Reserve if you can afford it, though I test drove the Limited and found the results to be the same as the Summit Reserve...Jeep definitely has a winner here.

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Service department outstanding. Did not wait long at all. Went in for an oil change. I will return in the future. Ruben was great. They checked over vehicle and told me it was in great shape.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

My experience dealing with Jim Coleman Cadillac in Bethesda was the best from the sales representative expertise to the finance manager and staff crew. I have been with my sales representative Will Lang (now Sales Manager) for 5 years when I leased from Lindsay Cadillac in Virginia. Once my lease was coming to an end, Will reached out to me and let me know he was now with Jim Coleman Cadillac in Bethesda, so last year in May I took my business to where he was working. As usual, he took very good care of me, which was helping me to pick out the vehicle I wanted and what features I wanted inside and out. Will is always available to help me no matter what the issue is. He goes above and beyond to make your experience (whether you are leasing or buying) efficient, effective and drama free. The entire Jim Coleman Team was fantastic. I would highly recommend this dealership and my salesperson/sales manager Will Lang to anyone looking to lease or purchase a Cadillac. The finance portion with Stew Mallon (Finance Manager) was also a breeze. He made you feel at ease while transacting your final step.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I had the pleasure of having Jonathan Jacobs as my service advisor. He was excellent! Stayed in touch from day one and fixed my issue. Highly recommend.

Just a great experience could not be happier with our purchase AJ did a great job finalizing the deal I get compliments on the 23 DODGE CHARGER RT DAYTONA I send them to Woodbridge

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

The service was was ok. My oil monitor wasn't changed back to 0 miles once it was changed and I had to go back a second time.

I cannot express enough how incredibly grateful I am for the exceptional service provided by Lynn, the Service Manager, and her team at Ourisman Chrysler Jeep Dodge of Alexandria. My experience with them has been outstanding considering the circumstances, and I feel compelled to share my story. After purchasing my 2023 Jeep Compass Trailhawk on December 23rd, 2024, as a replacement for my totaled 2013 Nissan Rogue, I was hit with an unimaginable situation: my new vehicle was stolen just days later, on December 30th, 2024. To make matters worse, it was recovered on New Year's Eve with significant damage, including a busted driver's side window and electrical issues from the vehicle being hotwired. After submitting my claim to State Farm, I was advised to contact a Jeep dealership for the repairs. From the moment I reached out to Lynn, she was incredibly understanding and took the situation into her capable hands. She accepted the tow of my vehicle to the dealership on January 2nd, 2025, and assured me that her team, including their expert automobile theft recovery specialists, would take care of everything. Lynn went above and beyond to manage all aspects of communication with my insurance company, from estimates to appraisals and approvals, always keeping me updated along the way. While it was assumed that my vehicle would likely be deemed a total loss due to the severity of the damage, Lynn advocated for a different solution. Thanks to her expertise and dedication, my Jeep was saved. The repairs, although delayed due to weather and parts availability, were completed with such precision and care that when I finally picked up my Jeep on February 13th, 2025, it ran like it was brand new. The attention to detail and professionalism displayed by Lynn and her team were unmatched, and I'm extremely satisfied with the results. I am truly thankful for Lynn's support, her exceptional customer service, and the hard work of her team. Despite being incredibly busy, Lynn's commitment to ensuring that my vehicle was repaired properly and efficiently exceeded all expectations. If you ever find yourself in need of repair services - especially for automobile theft recovery - I highly recommend Ourisman Chrysler Jeep Dodge of Alexandria. I'm confident that you'll receive the same outstanding service that I did!