New and used 2025 Jeep Grand Cherokee L SUVs for sale near Stone Mountain, GA

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Josie’s attention and ability to answer all our questions as I was still researching my next vehicle purchase was outstanding. The definition of great customer service. I still have not purchased but had to take the time to highlight her fantastic customer service. Will definitely be back to make my purchase with her. 10 stars out of 5.

Josie very nice very cooperative made sure she put us in a car and we are very happy!!!Recommend Josie to any one in the market for a vehicle.

Josie was the best sales person i have ever worked with. She was patient with me and kept me informed throughout the entire process. I am super happy with my new car and will definitely be recommending Josie to all my family and friends. 100 STARS

Josie se mantuvo en contacto con migo hasta que yo tuve el tiempo ir a ver una camioneta de trabajo. Ella fue me servicial y atenta con mis necesidades. Estaré regresando por todos mis vehículos en el futuro. Estoy muy contenta.

Recently went looking for a new Chrysler Pacifica and decided to go back to the dealership I last bought from. I had purchased a 2017 Pacifica Ltd. that was certified pre owned and had enjoyed it the whole time I owned it. Decided to look into a new Pacifica Ltd as well as their Plug in Hybrid, decided to go with the Pacifica Ltd with a tow package. The salesman was very professional and helped with all my questions and concerns. The van came in silver same as my previous one and the technology was a big step up. Jose Rivera was my salesman and he very helpful through the whole process and was not high pressure at all. He gave me all the information and let me make my decision on the van. I purchased the van 1/6/3034 and so far am very happy with it. I would recommend Jose to anyone looking to buy a new vehicle. Thanks Jose!

Worked with Daniel Ally in sales. Worked hard to make the deal. Both he and the dealership were great to deal with. I would buy from them again.

My experience with this dealership went well. I had to wait a while to receive my floor mats but the salesman and dealership were very professional.

Everyone was cheerful and friendly. Our sales agent, “Big Mac” was courteous, knowledgeable and not pushy. He took the time to explain all aspects of the car we were interested in and worked hard to meet our budget (and succeeded!!). He even filled the tank full. The little extras were so fun. I will certainly recommend Hayes to friends and family. I love my Jeep!

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat

My vehicle was taken in for service and the service advisor told me of a possible future failure of the serpentine belt. The service was done in a timely manner.

My car came in with the engine light. The service department found the issue, unfortunately was not able to fix it due to my warranty. Great customer service and assist me every step of the way

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!