New and used 2025 Jeep Grand Cherokee L for sale near Thornville, OH

Yes, incredible. It is not often I experience something incredible. I did at Don Wood CDJR. In fact, my fist experience in October was such a positive experience I was motivated to purchase a second car from them a few months later. For me, customer service is the support you offer your customers before, during and after they buy. BEFORE: Their website is easy to maneuver and up to date with inventory. This is a little lol because I didn't find what I wanted in their inventory and decided to make a custom order from them. DURING: While at the dealership everyone I encountered made my time there an easy and enjoyable experience. I'd describe them as professional and knowledgeable. Good listeners. AFTER: Many companies forget you, not the peeps at Don Wood. The followup care and support continued in a way that made me an absolute believer that their culture in wanting a happy customer is truly far reaching and genuine. They reached out to me just to make sure I didn't have any post purchase questions about the car or they many options I ordered with my new vehicle. I have not had dealings with their Service Department, however, I did pass a couple technicians in the halls etc. Each one made eye contact with me and each one said "hello". Unhappy or disgruntled associates do not do this. In summary, Yes Yes and YES - I drove from New Albany to buy my 2 vehicles here. My first was a Jeep in November and today a RAM 1500 diesel. With my highest recommendation I say YES I give Don Wood CDJR my gratitude and thanks. I am huge fan of their product. IMO their product isn't the cars and trucks they represent/sell, it is the humanity with which they do business and the genuine person to person interaction. It is meaningful. It has been a pleasure to share this recommendation. - JM

Was a bit nervous that this vehicle would not be big enough for our family, but it has worked perfectly…plenty of room for all of us and our dog!

Just a standard oil change and tire rotation. However I had some unexpected problems occur that prevented me from making my appointment as scheduled. I’m happy to say that the service dept personnel were so very understanding of my situation and even though they were booked up made room for me that same afternoon. So very pleased to having found a dealership that understands “life happens “ and were committed to taking care of me. I know this is not the case everywhere and am beyond appreciative.

Excellent family vehicle! The third row still provided enough storage room in the back for groceries. You can lay it down and it has a significant amount of more storage room. Very comfortable and smooth ride!

Jay Grey was great very friendly and professional! Made the buying process seem so easy ! Love my Jeep this is the 2nd I have bought from Don Wood our 6th car we have bought through Don Wood

I recently purchased a vehicle from Don Woods Jeep in Rockbridge Ohio. I usually hate dealerships and prefer online but people at Don Woods made my experience exceptional. My sales person, Noah Evans was terrific, and the finance group and sales management were easy to work with. They very honest and straight forward. Closed deal and drove off in a couple hours. The drive is worth it. Highly recommend.

The entire team made the buying and delivery process easy and seamless. Everyone was polite and respectful of my time and I would not hesitate to recommend Byers CJDR to anyone.

We were grateful to deal with Noah and he was exceptional. We told him what we were looking for and he found me a truck that we are so happy with. He stayed in contact with us constantly and answered any questions we had always staying true to his word.

They always take great care of me when I come in for service for my truck.

Great buying experience!!! I would highly recommend to all my family and friends! They had the best price I could find on the internet.

Brian James is the best salesman ever, made the entire process super easy! def recommend

Johnny was wonderful to work with. He was very informative and listened to everything I needed in my new truck. I shopped at 3 other dealerships and so glad I came here. Will definitely reach out to him again when I need a new vehicle.

Had the pleasure of working with Kevin. He was so helpful. He was honest, not pushy, and so hilarious. He made buying a car so very easy! The atmosphere in the office was so welcoming. They are a family and it shows. I will now forever go see him to buy a car and will tell everyone to go here as well.

The whole team treated us like family . They make you feel comfortable while they work hard on finding you the best vehicle for your needs . Vern was on of the best salesman we ever dealt with . Extremely nice , easy to talk to , and hard working .I Highly recommended .

My family had the best experience purchasing a used truck. No games and was upfront from the start! We was treated with respect! Staff was all professional and took the time to help make our experience the best! We Recommend this dealership!

I was referred to Tim and Cindy at McHugh and they did not disappoint! I left with a beautiful Cadillac and it didn’t drain my bank account! It has such a smooth ride-I absolutely love my new car (new to me). The whole process was so simple and I never felt rushed or pushed. They really did treat me like family and I any recommend them enough!