New and used 2026 Jeep Wrangler SUVs for sale near Clarksburg, MD

I had an oil change and tire rotation done. When I left the shop, I heard a loud knocking noise from the front wheel and had to take my truck back immediately. It was fixed and I was told that the tire balance was off. I believe it should be best practice to test drive all vehicles after any work is done to prevent the inconvenience of customers having to bring their vehicle back. I use to get my car serviced at this shop years ago and stopped because I had such a bad experience with my truck repairs. I have decided to give you?ll another chance and hope that things have gotten better. I will let this one slide for now. I am scheduled to have repairs done next week and I am expecting perfection. Please do not let me down. I would prefer to support my local Jeep service, but will not hesitate to patronize another facility if I feel that I am not getting the quality service I deserve here.

My only complaint is the timing to wait for an oil change should not exceed 60 minutes. Antwerpen had a desk just for oil changes. Wish it was back. Major services are always given realistic timing.

Nick was the best he made sure we were satisfied with our choice of vehicle and was very understanding of our thoughts and choices. great!

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

The Service man was pleasant and he worked with me to get my repair done quickly and accurately.

Peter was Amazing at taking care of my car from the beginning to the end. Extremely professional and knowledge

Met Ms. Ronnie Hughes when I went to Darcars in New Carollton just to browse. She greeted me with such a warming smile and a positive attitude which made me feel more relaxed. Her phenomenal interpersonal skills allowed me to take my time and explain what I wanted. Ms. Ronnie, you truly are a "Grade A" Saleswoman, thank you & keep doing your thing!!!

They did a great job. I recommend them for any future service. Thank You very much.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

Oil change went well, tire tread too low to rotate. Brakes were done by lunch.

We walked in without an appt and were taken care of immediately. Our salesman Nick was super friendly and knowledgeable. The entire team made our transaction seamless. Thank you!

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

I?m very satisfied! I purchased my Jeep from there and I get it serviced there as well! Excellent service

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Service Manager was excellent at communicating status with me. He kept me up to date with regular calls and helped me solve the issue I was having.