New and used 2026 Kia Carnival EX for sale near Poquoson, VA

This Kia dealer has provided my periodic maintenance for several years. Their staff is very friendly and courteous considering they are understaffed. The service center is cramped and always has parts and other gear laying around the customer entrance area. I am amazed at how well the service does with these conditions. First rate service though the cycle time could be better for a simple service like oil changes.

I am came looking for a car to fit me and was satisfy with the service ,the salesmen Travis took really great care of of us and everyone around him as well. Made sure i got what price range i need and made sure i was comfortable, I recommend this place 100% to anyone

Great place to make a great deal on a new Kia Seltos EX. All of the people working there were fabulous. They took that nasty, anxious edge of buying a car and tossed it right in the garbage 🗑️ Anna was a special lady and very informative and gracious to us. She answered all questions and helped iron out various small things along our journey at Russ Darrow in Waukesha. Best Deal Ben came alongside Anna and really helped to seal this deal for us. No problem or pressure for us at all. Anna listened to our story and empathized with us. She really helped us out. Shannon in finance was terrific and she went above and beyond to assist us, explaining different items and financing options for us. GREAT experience, please give Anna the Best salesperson award for at least the month of April 2024. Thanks again for the nice experience of buying from your dealership.

I was not able to purchase a NEW car at this dealership because they did not deal fairly

Mr.Gorman was very friendly, and supportive during our visit to Cadillac today. He helped us with test drive and other trade in options

Everytime I bring my vehicle in for service I am greeted and attended exceptionally well. I tend to ask for Yuri, as she has offered me great customer service. She goes above and beyond her line of work. She patiently hears my concerns and offers her expert advice with a smile. I highly recommend asking for Yuri and going to this Kia of Carson. Keep up the great work 👍.

Jay Torres is the best by far all my vehicle needs were met as promised if not better. Thanks again and I recommend City Kia to all my family and friends. Go see Jay Torres he’ll make sure your vehicle needs are fully taken care of peace out folks!

Professional associates, professional process, excellent experience. From start to finish, the dealership exceeded all expectations.

Was in to see Ty, a service guy! He was very pleasant and had my kia soul checked out after we bought it second hand. Would recommend him,as he explained things to us, had it ready for us on time ,etc. And trust the check up was well done. Truly a great guy and will see him again Sandra Lewis

The customer service from the time you enter the express line till finish cannot be beat. All the employees I came in contact with and who I observed dealing with other customers get an A on their report cards.

Can honestly say that this was the best car buying experience ever. Can’t thank John Shauer enough for all his help and making it painless from start to finish. We will definitely be back.

Edgardo was very helpful in getting my car in ASAP for service. As a military family, timing can be hard to run errands like these and he had us in and out in no time!

The girl advisor was awesome...good experience...everything you need in an employee...knowledgeable and friendly...I would bring me car to this location again...

Great experience from the beginning till the end my Rep check me in right when I pulled up got me a ride home and came and pick me up. He was very friendly knowledgeable, and even went above and beyond when I had a question about the towing capacity for my Kia. I’m looking forward to my next visit.

I have been to Shottenkirk numerous time. Every time I go there, I am thoroughly satisfied with the work, environment, employees. The shop is always clean and very welcoming.

Ray was a cool salesperson. Got a good deal on a good truck. Also easy to deal with.

Wonderful customer service! It was a pleasure doing business with them and I will definitely purchase from Brenengen again!

Selma Kia is the best! Not sure I want another Kia for my next vehicle (don't get me wrong...love my Kia Telluride), but they make me think about it. I will at least look for a service center that can compete with these guys! It makes adifference.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!