Used 2023 Kia Niro for sale near Irwindale, CA

I always get my car serviced there. I work with Arturo. He’s very helpful very kind and he takes very good care of you.

This is my first kia. The fit and trim are solid. The car is sound all around. Great gas mileage between 46 in the very cold winter to 67 mpg. Depending on how you drive it. I.ve been dealing with a dealer in burlington massachusetts where I purchase the vehicle. Im not sure they pay attention to detail as the engine calls for a special motor oil, 0W16, And that was not reflected on the engine oil change receipt. When I approached them with a question about the Motor oil, i was told all the engines are the same, which is not true. Also they recommended a 4wheel alignment which i paid for but had problems down the road. The dealer was very unhappy when they had to Repeat the alignment again, and made sure I knew about it. At this time I am searching for another dealer.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

I've had this car since 2023, and I've put almost 35k miles on it thus far. I've maintained it by manual specifications and have had no issues with how the car performs. The only issue I've had that was semi-irritating was the Android Auto/Carplay would cut out on me but I finally got a dealership to replace a faulty USB port and have had zero issues since! I get great milage and have no complaints as of today.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

2023 Niro SX HEV is my 2nd Niro. I purchased this a a Certified Pre-owned car with 14,400 miles on it. It now has 22,000 trouble free miles. The CPO warranty is the same as new car warranty. I appreciate the size, utility, comfort and fuel economy (52 mpg ave with 90% of miles in city). My 1st Niro was a 2019 PHEV which I was very happy with. It had two electrical issues, both were covered under warranty with no problem. I traded up to the 2nd generation Niro for the increased room and improved comfort over the 1st generation. I didn't get a PHEV the 2nd time around because I don't put many miles on the car and financially it made more sense to get the HEV rather than the PHEV after the Fed tax credit expired. Very happy with both Niros and recommend them for anyone wanting a comfortable, well equipped hybrid or PHEV.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Kia Niro EX Touring, 2023. About one year since purchase. Can't beat the gas mileage! About 54-55 MPG. Love the interior seat material. Comfortable and easy to clean. No issues whatsoever. Performance is good, with nice acceleration. Smooth drive. Trying to think of cons.... Overpriced. Should be $4Kish less. Shiny parts of console and dash show dust too easily. It would be nice to have a bit more cargo space, but that was known when I bought it. Occasionally the seat belt notification sounds off erroneously, but I don't know why.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Had mine 2024 E X touring since 111/30/22 Good gas mileage 54 city 42 Highway . Have 15,000 and no issues rides nice and quiet Not a fan of the GPS half of the street names does not show up on the map

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Fantastic car-buying experience at Kia Santa Monica, all thanks to Jason who is the most non-salesy salesperson (thank you!). Appreciated that he was authentic, timely, and genuinely cared about helping us find the right fit without any pressure or awkward drama. He made the process smooth and stress-free, and we got a great deal on the car we were looking for. Honestly wish we could buy all our cars from him and then go out for a beer afterward. Highly recommend!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

I had a great experience with Kia of downtown LA. Thanks to Morris. He was incredibly helpful, guiding us through the entire process in a simple and direct manner. He accommodated my budget so I'm very grateful. His straightforward approach removed any confusion and made the buying experience enjoyable. I highly recommend Kia of downtown LA to anyone looking for a new car.

Very communicative and helpful. Disclose wait time and will keep you informed if it’ll be longer.

From arrival to helping me take my FOB off the ring my Kia Rep displayed excellent customer service, very courteous and professional..he made me feel at home and comfortable. He also had the car done much sooner than expected..His explanation of the recall repair was professional and in detail. The customer lounge room is neat, clean and upgraded since the last time I was there for an oil change. I recommend this Kia dealership to anyone who wants Excellent service..Thank you!

Luis Mendoza has always been excellent. I have been coming to Kia since they first opened at this location. He is very personable and keeps you updated.

We have been shopping for a specific pre-owned Kia for about a month now. Have visited two dealers prior to Van Nuys Kia and interacted with about 8 other dealers via text, phone or email. Hands down, Umer Farooq at Van Nuys Kia is the absolute best. We had a price in mind that we were willing to pay, asked him to let us know if he had any cars that fit our criteria and send a written breakdown of the total out-the-door price. And he did! I’m sure the dealership made money on our deal, as they should, yet their offer was $5k less than a very similar car we had seen two days earlier. Not only that, he was professional, and very pleasant to deal with. Anyone who has spent time car shopping knows how tiresome it can be. I can not say enough good things about our experience with Umer. No surprises and no headaches. a superior experience all around, with special touches like the big red bow on the car for pics and a gong inside the dealership my son could hit to celebrate his very first car.

I had an amazing experience buying my new car at Van Nuys Kia. Gabriel Hernandez, was incredibly helpful and knowledgeable. He took the time to understand my needs and preferences, and he was patient with all of my questions. He even stayed late to help me finalize the paperwork and teach me all the features my car has. I would highly recommended Gabriel to anyone looking for a great car buying experience. He was attentive, knowledgeable, patient, and genuinely helpful.

I highly appreciate the professionalism and efficiency at STG Auto Group. Maria made sure I was accommodated throughout the whole process. She was polite and always elaborated when I had questions. I’d highly recommend going to STG Auto Group for your next vehicle purchase. Ask for Maria, she made it easy.

Koodos to William such an amazing personality this guy is a great asset to your company Thank you William for your professional service I will definitely recommend you to all my friends and family

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

Very sufficient, he was excellent. He took care of me very polite.I have no problem with him.