New and used 2025 Kia Niro for sale near Pistakee Highlands, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

Service with jeffer was very excellent, everything it was done in one hour i recommend kia in Schaumburg. Nice people. To work with, see u nex time for service Thanks

Donate Bell was the best salesperson have ever encountered. He was able to answer all my questions and able to put me in a car that best fits me. I highly recommend!

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

The people was nice and very helpful thank you we are happy we have a new car

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

Shelby did a wonderful job getting us into not one car but two cars that were exactly what we wanted and also met our needs. He is extremely professional and a personable person at the same time. Our experience at Frank Boucher Kia Volkswagen of Racine has been a pleasure. We love our new KIA Soul and KIA Sorento!

Great service, great staff Always bring my car here for routine service Thanks for providing a timely and professional experience! You make having your car serviced a pleasant experience!

very good people here,they try to keep up with you by email and try their best to help out.

Service at kia AWESOME plus everyone is so nice and they explain everything to you

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

McGrath Arlington KIA was professional with no hidden charges. Petros knew his cars and answered all our questions. We highly recommend McGrath Arlington KIA.

We were greeted immediately by a technician. Service was identified with an estimate of delivery time. Additional service was scheduled and we were directed to our car

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Shelby was Our sales person and he sold my wife and I each a new car it was a great experience not like I've had at other dealerships( Ziegler Hyundai) so if you're looking to buy a Kia go see Shelby you won't be disappointed

Buying a car is stressful overall but Mr. Lee McGee made it an easy and fun experience this time around for me. He was very helpful, going above and beyond, trying to do what he can to make things easier for me. He has a lot of knowledge about vehicles and how to go about saving money! If you’re looking to buy a car at Boucher, Lee is your guy!

Really Great people to work with. Mr. Lee McGee did everything he could do to help me with my Purchase. Highly Recommend.