New and used 2025 Kia Niro EV SUVs for sale near Essex, CT

Recently I had an issue with my vehicle that was an intermittent problem. I worked with the service Rep, Brian, to deal with the issue. Instead of just saying there was nothing wrong with it after checking the vehicle in the service dept, he suggested leaving it with them so that they could run the car and then check the problem. This service was covered under my warranty so they were not just trying to get more money from me. I really appreciated his trying to resolve the problem I was having! The funny thing is I saw the new 2022 Kia soul and decided to turn my current Kia Soul in and purchase the new model from them.

This car replaced a 2010 Hyundai that was beginning to give me trouble. I decided to lease it - my first 100% EV - and installed a charger in my garage. So far I am totally delighted with the car - its finish, its drivability, and its performance. It is nimble and when I step hard on the accelerator (what we used to call the "gas pedal") it leaps forward like a startled bunny. To be sure there are lots of differences from the traditional gas-powered cars I have driven all of my life. It is really quiet, which sometimes is a little deceiving because it is actually working. The quiet and the different feedback signals that provides to the driver will take some time to get used to. Also, there are so many options -- many of them hidden several clicks from the top of the home screen -- that are still a mystery to me. (As usual, the owner's manual is almost impossible to use -- I have relied on asking ChatGPT for guidance). "What is that button for?" "How do I make it so the radio doesn't turn on every time I get in the car?" "Where is cruise control?" "How do I turn off the seat heaters?" -- the list is endless and I'm counting on slowly learning how all of it works. Overall, after a month of driving the car I couldn't be happier. It will be an "in town" vehicle -- the range isn't suitable for much inter-city driving -- but I love how smooth and competent the car feels. The finishes inside and out are great; seats comfortable and insanely easy to adjust; sight lines fine. It's a great introduction to the work of EVs.

I was hesitant to purchase a car in another state but this dealership made the process seamless. the price was lower than the prices in NY and the staff were attentive, courteous and attentive. The dealership was very clean and nicely decorated. I am delighted that went through the process. I am very happy with my purchase.

excellent service very friendly staff Best dealership in the whole North East , very professional, knowledgeable and informative, keeping you posted and make you fell more welcomed.Highly recommended

I am very pleased with Premier Subaru. This was my first experience with the dealership and I was not disappointed. The Sales Associate and Finance Manager I dealt with were friendly, knowledgeable and super helpful. Most importantly, I got the car I wanted at a fair price.

Super easy buying process. Andrew gave me side by side comparisons of different trim levels with no pressure to pick the more expensive vehicle. Carlos in finance made leasing a breeze. Thanks to GM John for his help throughout the process and to all the staff for being so friendly and congratulatory! I love my new Sportage!

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

Wafa was great !!!! She made the whole experience enjoyable . I would definitely recommend her to anyone looking for a vehicle.

The sales staff was very good and the buying process was very good but took a long time. They gad a class for us to learn about the controls on the car and that helped a lot. We are still figuring out some of the various functions that are more detailed but very impresssed with the car.

Chasetty Caez was amazing to deal with from start to finish. She answered any and all questions, even if she didn’t know, she found out. Got the vehicle we were looking for. Explained everything so we understood throughout the process, including the vehicle we purchased!! Went over everything. She’s the best!!

Simply amazing experience, they are true professionals and will be dealer of choice for my next Kia, without a doubt! Thank you to the whole team for making this so easy :)

Our sales associate, Ms. Johnson, was very warm , welcoming , and professional…making the purchase of our new 25’ sorento easy.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

I visited multiple different vehicle dealerships and explain to everyone that I was not immediately looking to buy a vehicle but will be in the coming weeks due to relocating to Connecticut and Kia of Old Saybrook’s Custome Advocate Anthony Russo was extremely understanding and helpful through the whole process and ultimately the reason why I chose to go with Kia. Showed me multiple different models and was not pushy or overbearing at any point during the experience. After deciding on a lease for a new Kia Niro PHEV I dealt with the service manager Alex Pashchak to get the final financing paperwork done and he was also terrific and not pushy at all, explained all the extended warranty packages to me in detail and helped set one up that would work perfect for me in the future. Anthony made sure to introduce me to the service department and set up my first appointment with them before I left (they were also terrific) Anthony also made sure he’s been available over the phone anytime. I had any questions about the vehicle and even reached out afterwards to make sure that I was happy with my purchase and if I had any more questions. 10 out of 10 would highly recommend to anybody I know looking to buy a car to go to Kia of Old Saybrook and work with Anthony. Best experience I ever had buying a new vehicle!!