New and used 2025 Kia Sorento S for sale near Ashville, OH

Eric, service writer is wonderful with whom to deal. He is genuinely concerned the service is done properly and will go the extra mile to make sure I am satisfied with repairs or service.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Excellent service center! Never had a problem. Alex the service manager is always on top of his game! They even deliver my car back to my work for me!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Aidan did a fantastic job. He knew I didn't want to spend all day there and he got me in/out very quickly with a car I am thrilled about.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

Eric genuinely did a fantastic job getting my Kia Soul in for service. He was concise, and expedient and kept informed throughout the process. Will definitely go to Germain for future car purchase and repairs. Thank you!

Good staff, easy to deal with. Enthusiastic, polite, and very helpful. Jennifer was lovely, fun to talk with.

We had a GREAT experience buying a used Mini Cooper Clubman recently. The car was even better in person than shown in the online pictures. Ryan was fantastic to work with and took care of us like family. He even waterproofed our temp tag so it wouldn't get wet or run in the rain. Financing was very straight-forward and up front about everything. We were in and out in a little over 2 hours and that was with the test drive and trade. We'd purchase there again, and that's the best compliment I could give!

Jeff W. Was awesome as usual! I was in and out in 45 min! Oil Change and Tire Rotation.

Customer Service was top notch. Spot on pricing and timing. Clean location and Great experience.

I took my 2024 kia carnival in for a factory recall. Jonathan signed me in and took care of my needs. Kia of Lancaster, Ohio not only took care of my recall but also did me a alignment Quick check. Very professional people to deal with.

They gave us a pretty decent test drive. (up to Lithopolis and Coonpath intersection and back) The salesman was very, very low pressure and friendly. Broke the stereotype. They provided a lunch of pop from a touch screen soda machine, hot dogs, and cookies. We had issues overnight that were odd, but they were resolved, and the dealer agreed to check out the car the next day, and gave us a substantial courtesy charge of the vehicle. I will be reviewing the vehicle separately- a Kia EV6 Wind(basic trim) and will encourage the buyer to do so as well, but I have nothing but good things to say about it. If you go, ask for Nevada. They didn't try to up the price just because we didn't finance.

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

Crown Kia is a great place to get your vehicle serviced. They were able to get me in last minute for an oil change before I left on vacation. It took a little longer then normal, but was ok because I knew I didn't have an appointment. Alex Greenland was polite and super helpful. Highly recommend Crown Kia.

I recently had my Kia in for service and worked with service manager Alex Greenland, and he made this experience truly easy and painless. I had a minor concern and scheduled oil change the day of my appointment. They were able to fix my concern the same day and finish everything rather quickly which I appreciate with my busy work schedule.

LessaFuentes and Dominick Scalari,,,excellence! Proffessional and personable,,this is the place to go to get a new car,,,really impressed with the atmosphere and the ability to understand your needs. Kam Sam hamnida!

Cam was a great salesman, got us approved in about 7mins. Took very good care of us annd treated us like friends or family. Highly recommend him and this dealership.