New and used 2025 Kia Sorento S for sale near Mountain Brook, AL

Shenea was excellent! Leading kind but no pressure. They got me in and out quickly. Everything seemed transparent.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Here’s a polished version of your review with some added flair and detail to make it stand out: --- I had an outstanding experience working with **Jamacio**. From start to finish, he was professional, consistent, and truly went above and beyond. Since I was purchasing out of state, I expected the process to be stressful, but Jamacio made it seamless and stress-free. He answered all of my questions thoroughly and his knowledge gave me complete confidence in my purchase. I drove all the way from Atlanta (a 2.5-hour trip) and it was absolutely worth it. The level of customer service was unmatched—they even arranged to pick me up from the airport after I returned my rental car. That extra level of care showed me they genuinely value their customers. If you’re looking for top-tier people who provide top-tier service, Jamacio and his team are exactly who you want to work with. I couldn’t recommend them more highly!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Just purchased a new Telluride. James Myrick made the purchase quick and painless. Everyone I was involved with throughout the process was friendly and professional. I got a deal I could accept and left happy with the process. I haven't used the service department yet but I've been told they're very good.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Go see Shenea. I was tired of buying used cars that stayed in the shop more than in my driveway. Got a brand new 2025 K4 now I know I am set for anywhere I want to go. It was so nice, my daughter bought one too. Her first big girl purchase. Will definitely go here again and again.

Great experience at Serra Kia of Trussville. Got what I wanted and didn't go over my budget.

Iyonna Brown was awesome! She was very knowledgeable and extrememly courteous! I loved having the update on my car too. You can be assured that I will be back for my next oil change and tire rotation.

My vehicle was serviced in a timely fashion and I received a complimentary Carwash . I also was able to use my coupon to lower my out of pocket price which I was happy about . Thanks Kia

Malik Gunn was the absolute best salesman. My entire experience was very pleasant and relaxed.

I wish I had waited before I put my last review on here Ms. Yawnie way Super! I don't know how they did it but had my engine changed out in less than a week. My experience with Kia in Riverchase was totally different than ones I had in previous visits.