New and used 2025 Kia Sorento X-Line EX for sale near Elk Grove Village, IL

Great communication & service during my visit today. Ashley & the rest of the service team frequently updated me with the status of my vehicle.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

The whole team including Tim did a great job. The buying process was short and simple. Yes short from a dealership. Recommend anyone working with Tim and the dealership.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great experience. Purchased a used pick up. Victoria was very helpful and accommodating in working through the purchase process.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

The business mgr I took issue with in my previous review name was Jeff , not Ken .sorry for the mix up. Thank you very much.

Charlie was a great salesman and the vehicle and experience was excellent. I have bought a lot of vehicles over the years and this purchase was one of the best.

My car buying experience at Herson's was a 10/10. Sandros, my sales consultant, wasn't pushy. He listened to my needs, my story, and taught me a lot about the car I bought. He positioned himself as my go-to contact even after purchase. The experience continued with Andrea Campos in finance. I was in and out of her office in 30mins! No pushiness there either! And I can't forget Jorge Cuevas who cleaned and shined my new baby up for me to take her home. I had the dream car buying team and I am extremely thankful. I highly recommend shopping with Herson's!

The sales person was excellent. The finance manager was very nice but just had a longer wait. Selection of cars was excellent too. Very happy with our purchase.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

I recently bought my first new car ever at Kia, and couldn't be happier. My salesperson, Thor Roberts, was friendly, accommodating, and very upbeat. He made sure he answered any questions I may have had, and did his best to ensure that the car I wanted was the right car for me (it was!). Also great was Brett, from management. Brett actually remembered my husband and me from 10 years ago, when he happened to be our salesperson at the time. He even remembered what make and model of car we bought! That is the kind of customer service that will keep us coming back to this dealership. They are fantastic!

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

Herson's Kia offers outstanding customer service! I travel 2 hours from home just to buy from this dealership, and they are well worth the drive. The staff is incredibly friendly, knowledgeable, and attentive to every detail. They made the entire car-buying process smooth and stress-free. Five Kias down, and a lifetime more to buy—highly recommend!

First service appointment on my new car and it went really wells. Communication was great. They hit the promise time perfectly. Overall it was a very good experience.

Always courteous and work finished on time and correctly. I am always satisfied with this dealership and the experience. I would highly recommend Transitown Kia

I was very satisfied with the salesman, he kept me up to date on how the process was going,and everyone was greeting me as they walked by. Thanks for the opportunity to meet all of you.

It was a pleasure dealing with Jackie. Even though they couldn't find the vehicle I wanted they did everything they could to do so. I will definitely be taking my Kia here for service! They were very professional and kept me informed.

Everyone was very friendly. The renovations look they will be very nice when completed. Received an oil change, tire rotation, and multi-point inspection. All completed but took almost 2 hours and WiFi wasn?t working.

I bought a Kia forte. all managed initially via Web and email. I went to the delearship to close the deal and got out with my car in less than two hours

My wife & I have bought 2 vehicles from the dealership in the last year. An EV6 in June 2024 and a Sportage XL Prestige in July 2025. Our salesman James Wind was very knowledgable, friendly and patient. He listened to our needs and gave us great recommendations. He did not feel any pressure at all to purchase a vehicle or add-ons. He answered every question that we had. Gave us test drives in the vehicles we were interested in. Introduced us to the Service Manager Kim and the finance manager. Everyone in the dealership was friendly. Carriage even gave us a better trade-in deal for our 2022 Subaru Outback Touring than Subaru would! We will be back next year for another vehicle and looking forward to working with James Wind again.

Even though not purchasing a Kia Craig provided fine salesmanship for us to make an informed decision.