Used 2025 Kia Sorento for sale near Brookside, DE

Been going to this dealership since 2016, and always treated very well when I step in. The staff's were acommodating. Amazing as always!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I recently visited Scott Kia of Springfield and had an outstanding experience from start to finish. My first interaction was with Anthony Jordan in Vehicle Maintenance, who went above and beyond to help me troubleshoot an issue with my sunroof, during some of the rainiest days of the month, no less. He not only worked to find a solution but also gave me honest advice about considering a trade-in and exploring a lease option. I also want to recognize Lauren Eakin from the Lead Generation team for her clear and consistent communication leading up to my visit. But by far, the best part of my experience was working with Steve Hill, my Dealer Representative. Steve was transparent, knowledgeable, and never once made me feel like I was being "sold" on anything. I came in very hesitant (I haven’t had a car payment in over five years) but Steve made me feel great about my decision and genuinely excited about this next step with Kia. John Agavino, the Finance Manager, was a class act. He made the entire process seamless and even helped me arrange for a copy of my trade-in vehicle’s title, allowing me to take the new leased car home the same day. He was personable, patient, and incredibly helpful. Paul Sargent and Steve LaMonaca, from Management, were also excellent and checked in throughout the process to make sure everything was going smoothly. I originally came in just to browse and ended up leaving with a new car! This isn’t my first time at Scott Kia. I purchased my 2015 Optima there brand new with 0 miles, had it serviced there even after the warranty expired, and finally traded it in at 84k miles. The staff has always been friendly, honest, and helpful. They turned something I typically dread, buying or leasing a car, into a genuinely enjoyable experience. This dealership is truly one of a kind.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.