New and used 2025 Kia Sorento for sale near Concord, NC

Lindsay O'Neill was the service representative who helped me, and she was extremely professional and helpful when I had car troubles. Even when this location did not have a part needed, she did everything possible to make sure I was well taken care of and got my car back in a timely manner, even calling the delivery staff to let me know when the parts arrive.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

They paid a very fair price for my old car and were very professional about the whole process. It took about 30-45 min.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Zach was super helpful in the buying process, and very nice. Im enjoying my new blue soul. I've bought from the concord location before, and have always been happy with the level of service.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

KIA of Concord is the best service location in Charlotte. There are so many things that this location does fantastically, but I am always blown away by Samantha Mandalke. Every single time, she makes getting my car serviced an incredibly smooth and pleasant experience. She?s so knowledgeable too. Even when I vaguely describe an issue I?m having, she knows exactly what I?m talking about. I cannot thank her enough. If you have the opportunity to request someone for assistance, you should definitely request her. This location also has a very clean waiting area with complimentary water bottles and flavored coffees!

Alondra who is my advisor was so very helpful in providing me with the information and the professional service I needed to get my car repaired.

Franky Foy was great! He let us drive the models we were interested in and helped us get a great deal on a 2025 Niro HEV.

When I bought my car a now it's been 2 months it gad a crack in the spoiler and Robert Mazzio made sure it got fixed right him and Michael Johnson was so nice and Justin Imes apologized it wasnt his fault it was the sales mgr over him that beside the point they made it right and I'm so grateful thank you so much especially Robert Mazzio.

I had an overall GREAT experience at Keffer Kia! Thanks to Justin Imes, Tareek & Dwayne Johnson for everything! Dwayne worked wonders & did everything possible to get me financed & I appreciate him for that! Tareek helped me to choose a vehicle that I was pleased with. Justin (sales rep) stuck with me through out the whole process. The finance manager (Michael Johnson) wasn’t very nice though! He seemed agitated & irritated that I received the approval. Not sure if it was because I was African American or what?? Other than that, I still left the dealership in my new 2024 Kia K5 very ECSTATIC!

Loved the car, deal and customer service experience I had at Keffer Kia. Team was amazing and got me in the car I wanted at the price point I needed.

I was in desperate need of a vehicle. I was recommended to try Keffer by my family. As soon as we pulled in the parking lot, we were immediately greeted by Rudy, our car salesman. He worked diligently to find the car I’ve always dreamed of. Thanks to Rudy, his manager Min, and the team, I was approved for my 2025 Kia K5!! I love my car and I will always do business with Keffer Kia.

Excellent communication. Found exactly the car I was looking for. Buying process was quick and easy. Logan, Rocky, Courtney, and Mike all did a great job!

It was nice. They always take care of me. I am grateful. I will go back to get a new cabin filter. Thank you all for all you do!