New and used 2025 Kia Sorento for sale near Falkville, AL

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

A welcoming environment and friendly, respectful and professional treatment is what I experienced on my first visit to Westshore Honda, located at 2522 N Dale Mabry Hwy, where I was impressed by the salesman Jeremy Rodriguez whose treatment went beyond the simple negotiation for the sale of a car, being kind, patient and attentive to my requirements and questions but also helped me solve a problem with the battery in the service department, where by the way I was also treated with courtesy and respect, achieving that the negotiation was to my complete satisfaction. Impossible to say less about the financial manager Mr. Jonathan Martinez whose role in the successful acquisition of the Honda Accord was decisive. His patience and versatility in finding solutions leave no doubt about his experience in good customer service achieving the financing of the car within the framework of my expectations. He is a great person to deal with. I am very happy with the acquisition and the treatment received by both and, in general, with all the staff and managers of this dealership. I highly recommend the aforementioned gentlemen and this dealership to those who like good treatment and a pleasant experience in the always stressful task of buying a car.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Hands down great dealership great customer service My sales associate, James Kelly Was not pushy, Very honest,and gave me a great price via phone call before I even went there, Deal was made and went to finance ! Definitely would refer him to my family and friends

Went for an oil change and tire rotation and got a great service. Advisor Eddie was professional, knowledgeable, friendly and helpful. Will highly recommend Ken Ganley & advisor Eddie.

My vehicle was serviced in a timely fashion and I received a complimentary Carwash . I also was able to use my coupon to lower my out of pocket price which I was happy about . Thanks Kia

OK considering on-going construction. Staff were professional and quality of work was just fine. Car wash is a nice feature when having your serviced.

We did a lot of searching with different dealers and Sunbury Ford had the SUV that I liked and the best deal. We went in and test drove the vehicle and loved it. Matt was amazing to work with and we decided to purchase it that day. Love our car, thank you Matt,Jeff,Shaun, and thank you Sunbury Ford!

I need a 2003, 2005, 2010, 2008, or a 2023 with automatic. I would take a car note for $2000 but my Toyota has a clear paid off title. I am retired and do not want another car payment.

The best experience buying a car that I have had in the Cincinnati area in a long time.

Elijah our salesman was helpful efficient and knowledgeable.. Process went as smoothly as could be expected. We are most happy with the outcome.

The loan processing lady and the sales person were very helpful and personable. They were both patient, took time to work with me and even gave me some worth advices..

The business mgr I took issue with in my previous review name was Jeff , not Ken .sorry for the mix up. Thank you very much.

I recently purchased my BMW XM from Kia of Riverdale, and I couldn’t be happier with the experience. From the moment I walked in, the customer service was top-notch, and I want to give a special shoutout to Pete O’Brien. Pete was not only incredibly professional and knowledgeable but also funny, engaging, and truly a joy to work with. He made the entire buying process smooth and stress-free, and his personality kept things light and enjoyable. I also traded in my previous car, and Pete went above and beyond to make sure I got the best possible deal. He’s the kind of person who genuinely looks out for his customers and ensures you leave with a great car and an even better deal. If you're in the market for a vehicle — especially if you’re looking to trade in — I highly recommend going to Kia of Riverdale and asking for Pete. Outstanding service, a great deal, and a memorable experience. Thank you, Pete, for making my BMW XM purchase such a positive one!