New and used 2025 Kia Sorento for sale near Gates Mills, OH

It was a pleasure working with Dale on the purchase of my new vehicle. He was very professional and personable.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Best dealership by far. Service department is amazing also. Will continue to come here with all our vehicles.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

JJ was the best while purchasing my car.i told him what I wanted ...he found it...most friendly down to earth salesman I ever met. Referred him to my daughter and he sold her a car.that in itself was a big challenge.😁

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!

I purchased the 2017 GMC Yukon XL then great shape I had 90,000 miles I purchased the vehicle the following day drove it home and later that evening had issues with the transmission I contacted the dealership it told me to bring your vehicle back in after checking the vehicle they realized that they're definitely was an issue they gave me another car they service the transmission took 10 days to get my vehicle back the dealership drove it to me which was an hour and 15 minutes away I've had it for 5 days now and haven't had any issues as of yet hopefully there will be no further issues

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

I came in to have my tire fixed/replaced. I was hesitant about going to the dealership because of some previous not-so-good experiences. The service manager introduced himself and asked how he could help. I informed him about my tire and confessed to not feeling comfortable being at the dealership because of past experiences. He assured me the dealership was under new management and he is the person to seek out if I have any service issues whatsoever. He told me about his goals under the new leadership. He did not sound like a sales person at all, but instead, like a leader wanting to fix what was broken. He asked if I would reconsider having my car serviced here. He promised to try to resolve any forthcoming issues I may experience. I decided "sure, what's there to lose?". After my tire was fixed (1.5 hours later without an appointment), I made an appointment for an oil change later this month. Hopefully I will receive the same courteous and professional behaviour! Stay tuned!!!

I highly recommend Haleen Kia. My experience was great every single time. Brandon is the best!

Bought from out of state. Found exactly what my wife wanted, perfect for fitting multiple car seats for our grandkids, now we have 4! Matt contacted me right away, my wife and I did everything online, Tony was a great sales person when we went to pick up the new vehicle! Everybody at dealership was friendly and courteous! Even met a lady from Cleveland who followed her salesperson to Preston Kia! I highly recommend this Dealership to everybody looking for a GREAT and RELIABLE vehicle. My wife and I will definetly be driving the hour and a half to go back! The owner and his son both came out and introduced themselves to us! Great, Great, experience!

Dealer worked to get me a car at the price I could manage. Very caring people. I had recommended my son to get a car here and will recommend others too.

I bought my 3rd car at Spitzer last month. Salesperson Hazim "Izzy" Ideis was super helpful and patient, even though he was recovering from surgery and I came in late in the day. He listened to what was important to me and provided insight and feedback without being pushy. The whole experience was easy and I'm pleased with the car and the financing process. Izzy will be my "go to" car guy for as long as he's in the business.

Casey was amazing in helping me get into another lease on the K4. She spent a great deal of time with me making sure I felt comfortable with my purchase. She should be made Manager! John C.

It was nice they did a great job they took great care if my suv. Very pleased with everyone at the service department. Everyone was really good.

Jenna, Teddy, Justin and others were helpful, responsive, prepared and delivered an outstanding customer experience

I want to Thank the Service Department of the Kia dealership especially Belinda Frost. She explained everything I needed to know and kept me posted on what was going on with my car. She was very informative, friendly and I enjoyed talking to her. One of the best things about taking my car in for an oil change is the price for the first time, FREE.

Service team is great and they never try to up-sell just because. Everything is presented clearly. This past issue needed a part and Chris knew I was travelling and didn’t want me to drive with the light on even though the issue was a sensor and OK to drive. He was able to squeeze me in a few days later. It’s why I keep driving over from the East Side.

Jerrid Marhefka was absolutely amazing and understanding, he went above and beyond with my car purchasing experiences!!!

As usual Erica my service person and Jesse service tech were both outstanding. Very personable, professional and reliable. They keep me coming in for my maintenance needs