New and used 2025 Kia Sorento for sale near Madison Heights, MI

Joe sale consultant did above and beyond,great place great service easy process to get my new car

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Great experience buying my Kia K5 GT-Line! Jeff was very helpful, knowledgeable, and I appreciated everything he did for me!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Kelsey was at lunch when I've arrived but was smiles and asked about my service(s) my car was due for. Just an Oil change was needed, she did an overall maintenance check up on the computer since my last visit. Told me about the conditions of Wiper blades & tires, since we are going into early fall season. I appreciated that. Teresa had the day off, Kelsey stepped up and filled some big shoes, Thank you Kelsey for listening to me and telling me what's due in the coming maintenance mile marker chart. I'm very happy customer doing business with Serra Kia as of 9/02/2025

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Great experience! Michael Palmer was our salesman, great guy. Knowledgeable, helpful, efficient and attentive. Went in looking for one model, left with a 2024 Forte. Everything was smooth as could be from test driving to paperwork to driving off in the same day.

I had amazing and great experience with service management Gary, he’s very polite and helpful!

I am so delighted to tell my story!! I had been using another dealership since purchasing my first Kia 4 years ago. Unfortunately, I now feel they are not a very good dealership. My salesman left shortly after I bought, the service department has had multiple turnovers in personnel and my needs have not been met to my satisfaction. Repeat visits and other issues with scheduling have motivated my switch to Feldman. They are great! Friendly and helpful. I look forward to a good relationship with my new dealership.