New and used 2025 Kia Sorento for sale near Menlo Park, CA

Customer service was very experienced and very cordial. Very peaceful environment. The people there are very knowledgeable about what they're doing.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

My husband and I are long time Kia Sorento owners. We've been leasing them for over 12 yrs! We absolutely LOVE them. In all those 12+ years, we've leased every single one of them from Capitol Kia in San Jose because we're just loyal like that but after our last deal with them we felt like the loyalty just wasnt being reciprocated.  Well we decided to try our luck at a new dealership and we had just happened to get a flyer in the mail for Dublin Kia so we figured we'd take a drive and check them out....boy are we glad we did!!!  First off, when we walked in we were greeted at the desk by Naseem, the nicest, smiliest, guy which we initially thought was the receptionist but he turned out to be our salesman who was beyond amazing!! Since this was our 5th Kia, we knew exactly what we wanted and the deal we were looking for which we knew might be a tough negotiation but after explaining what we needed to Naseem, he went to his colleagues, Amir, who is the dealerships awesome manager and Shah, the fantastic general manager, who both were so cool about making sure we got the deal we needed and literally made the whole thing happen in less than an hour!!! We had to leave to pick our son up from school and by the time we got back they had our new 2025 Sorento XLine Series, washed, cleaned and ready to go!!  This was the easiest and most pain free car buying experience we've ever had and the best part was just how welcoming, friendly and positive they were that we had come to the right place to sign another lease with KIA!! We would definitely recommend this dealership to anyone looking to buy a new KIA in the entire Bay Area, even if you live all the way in San Jose, it's worth the drive to Dublin!!  Be sure to ask for Naseem, Amir and Shah...these guys will surely take care of you!! Merry Christmas to us!! Whooohooo!! 

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The experience was easy and fast they were not pushy and not trying to sell a different car the sales man was friendly and very helpful and did what he could to make it easy and fast to get out of there

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I had a conversation with them over the phone and told them exactly what I was looking for and they were able to help me without any hassles or negativity

I called in the morning to get service on my new EV6 that had a dead battery. KIA corporate called nine dealerships and couldn’t get service until five days later. I called Capital KIA spoke to Anthony in service. He was able to diagnose and repair my car that day. Great service team.

Having discounted prices for an excellent well done job in maintaining my kia soul

I found a used Ford Escape online. From the first phone call I felt comfortable. The whole experience was easy; they were very reasonable and helpful. They went out of their way to add extras and to deliver the car to me. Honest and nice.

I liked the attentiveness of sales and finance. They answered all my questions and concerns.

I test drove a Sportage at Capitol KIA, liked it, then later purchased a Sportage phev. Found the sales people helpful and informed. I knew what I wanted and they honored the price that I was quoted. My new car meets my needs.