New and used 2025 Kia Sorento for sale near Monroe, NC

Lindsay O'Neill was the service representative who helped me, and she was extremely professional and helpful when I had car troubles. Even when this location did not have a part needed, she did everything possible to make sure I was well taken care of and got my car back in a timely manner, even calling the delivery staff to let me know when the parts arrive.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Very knowledgeable and helpful. Told them what I was looking for and they showed me what they had. Pointed me in the right direction, to find the perfect car

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Josh did an excellent job of making me aware of what the maintenance of my sportage would entail. Really appreciated the time he spent helping me. Excellent customer service service

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Thorough examination of my car with a video explanations that were easy to understand. Everyone was courteous and helpful. The waiting area was clean and well lit.

We purchased a vehicle from Union County Kia and received excellent customer service. Stephanie was our saleswoman and she was the absolute best. I highly recommend you request her

Stephanie is hands down the best of the best! she is not your average sales person because she is real and upfront about all from the get go! Love her energy and transparency throughout the entire process:) go see Steph

Ethan did a phenomenal job! He was courteous, professional, and explained the entire process, including an estimated completion time which was met. I would definitely say he was the linchpin to this present experience!

I purchased my car from Kia over a year ago and everyone at this location goes above and beyond with their services. This visit was for my maintenance service. Mr. Reece got us in and out in no time and explained everything that was done like he always does. We even got a video from Grayson the technician showing us everything that was done. If you?re looking to purchase a car, look no farther. Kia of Concord is the place for you. They will send you reminders of when your car needs maintenance done so you can keep your vehicle in top shape. They have out of this world customer service, and I guarantee you will be telling your family and friends about them just as I have. Thanks so much Mr. Reece and Kia of Concord for caring so much about your customers!

I had my Kia Optima serviced at Hendrick Kia Anne I had. Excellent experience with the service department. Samantha Mandalke provided great customer service. I will continue to use this dealership for all my car needs

The service department at JT's Kia/Rock Hill is OUTSTANDING! The team is so friendly, helpful and professional. Service was punctual and precise, and the complimentary car wash was so appreciated! Every appointment that I've ever had has been exceptional! EXCELLENT from beginning to end!

I had a great experience and would recommend to friends and family I was pressured, and did not feel overwhelmed my sales consulting is very kind and was able to answer all my questions fully incomplete for me to understand thank you, Mr. Terrence Price

I've bought 3 car's from here at JT from Terrance and the service department treated me like a King

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.