New and used 2025 Kia Sorento for sale near Stafford, VA

Very helpful. Usual good service. Fully recommended. I was kept fully informed about the service and cost. No surprises. I was quickly notified about the progress of the work.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Very friendly and good staff. Joe helped me getting my new, but used, car with bery smooth transactions. The finance person was also very helpful on the last step. I give 4 starts because I was not able to talk to anyone after the service. One thing I would recommend is make sure you have all ready before walk out with the car, otherwise, it is hard to reach out to them again. Other than this, 5 star dealership.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Edgardo was very helpful in getting my car in ASAP for service. As a military family, timing can be hard to run errands like these and he had us in and out in no time!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Excellent buyer/customer service. They did their best to help the buyer’s goals. Just bought second car in less than two months.

New to the area, I've been there a few times for service on our 2021 Kia Soul. the majority of the people I've dealt with are welcoming and attentive to my needs. I'm not going anywhere else.

I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!

My husband, Steve Willis bought his car in Mercedes Benz of Fredericksburg. We had a positive experience starting with the salesperson, Antoine. Whitney from Finance Department was very helpful in finalizing the sale. Roy P. Reutter, the general manager made sure that my husband and I are well taken care of especially when our car needed service. Roy backed up the warranty we bought and felt secured that our warranty will be available whenever we need it. Mike Holmes, Service Director and Red Linberick, Assistance Service Manager were excellent. My husband was always updated on the status of the care and handled the issues in a timely manner. Roy and his team are outstanding. We strongly recommend Mercedes Benz of Fredericksburg to our family and friends. We give this car dealership a 10 out of 10 for the positive experience and professionalism in dealing with their customers.

Very good at explaining the service being done and knowledge of the situation is said for the customer to understand as a non-mechanic person

Very attentive and honest. Helped a lot with understanding the new features of my new car.