New and used 2025 Kia Sorento SUVs for sale near Hebron, OH

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Aidan did a fantastic job. He knew I didn't want to spend all day there and he got me in/out very quickly with a car I am thrilled about.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Good staff, easy to deal with. Enthusiastic, polite, and very helpful. Jennifer was lovely, fun to talk with.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

We recently visited Great Lakes Kia in search of a new family vehicle, not positive we wanted to lease or purchase sooner or later. From the moment we entered the dealership we were treated with such professionalism, curtesy and respect. We met with Zach first who was just wonderful and he was so patient and found the exact vehicle we voiced that we were looking for. Even when i had some hesitancy, he looked for other options to meet our needs. Then we met with GM, Bart who talked us through all the finance options and payment details, it was excellent service here too! He was direct, and kind, and let us talk through all our options with absolutely zero pressure. When we had finally made our decisions, we then met with finance expert, Wes, and again were met with such professionalism. He worked quickly, making sure we weren't waiting too long but accurately, taking time not to make mistakes. We really had an awesome experience at great lakes Kia and will absolutely be returning if in need of another vehicle! Ive always hated the pressure that comes from some dealerships so I wanted to share this great experience in case you're like me!

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

Bought my first ever new car at Ricart several years ago...at age 60! Am on car number 3 now. I will not go anywhere except Ricart now. We have taken our vehicles in for regular service checks and have occasionally had something very minor wrong, like a loose battery cable wire once and they could have told us it was something serious but did not! They are honest and the service advisors are very helpful. My husband recently passed away and he always took our cars in. Now that I have to do things on my own, they have been very helpful and fully explain things to me. Had car in for service on 6/26/25, also purchased this car there, however was a couple of years ago so I don't remember the names of sales and finance people to rate but they would get 5 stars ! Was very happy. If you have to wait on your car they have exceptional waiting areas. Thank you Ricart!

Sales People were perfect what they can be. They brought nice cars of my color and explained all available features and showed them in working. A person with numbers came after this, could not explain the math of leasing / financing. So i did not think that I would be paying the right amount. I understand the math behind lease and loan. If there is nothing to hide, I can explain extremely well, which can result in sale to people like me.

Jeff W. Was awesome as usual! I was in and out in 45 min! Oil Change and Tire Rotation.

Thanks for all your help Javier! Javier Cornell was extremely pleasant and helpful. Whatever we needed or if we had any questions, he was there. And even though we did not purchase a car at Ricart, we will certainly direct anyone we know who is in the market for a new car to the Ricart dealership. And specifically to Javier! Way to go! Keep up the good work!

I've had 2 great experiences leasing from Great Lakes Kia - a 2022 Sportage and recently a 2024 Sportage. It has always been a no-pressure and hassle-free experience. They have have also both times taken the time to explain the financing to my satisfaction, and the results have been fair.

I took my 2024 kia carnival in for a factory recall. Jonathan signed me in and took care of my needs. Kia of Lancaster, Ohio not only took care of my recall but also did me a alignment Quick check. Very professional people to deal with.

They gave us a pretty decent test drive. (up to Lithopolis and Coonpath intersection and back) The salesman was very, very low pressure and friendly. Broke the stereotype. They provided a lunch of pop from a touch screen soda machine, hot dogs, and cookies. We had issues overnight that were odd, but they were resolved, and the dealer agreed to check out the car the next day, and gave us a substantial courtesy charge of the vehicle. I will be reviewing the vehicle separately- a Kia EV6 Wind(basic trim) and will encourage the buyer to do so as well, but I have nothing but good things to say about it. If you go, ask for Nevada. They didn't try to up the price just because we didn't finance.

Excellent customer service. Friendly staff who go above and beyond. Thorough and quick, very satisfied.