New and used 2025 Kia Sorento SUVs for sale near Madison Center, CT

Chasetty Caez was amazing to deal with from start to finish. She answered any and all questions, even if she didn’t know, she found out. Got the vehicle we were looking for. Explained everything so we understood throughout the process, including the vehicle we purchased!! Went over everything. She’s the best!!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Recently I had an issue with my vehicle that was an intermittent problem. I worked with the service Rep, Brian, to deal with the issue. Instead of just saying there was nothing wrong with it after checking the vehicle in the service dept, he suggested leaving it with them so that they could run the car and then check the problem. This service was covered under my warranty so they were not just trying to get more money from me. I really appreciated his trying to resolve the problem I was having! The funny thing is I saw the new 2022 Kia soul and decided to turn my current Kia Soul in and purchase the new model from them.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Simply amazing experience, they are true professionals and will be dealer of choice for my next Kia, without a doubt! Thank you to the whole team for making this so easy :)

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Worked with Chris. What a complete gentlemen in every sense of the word! Very kind and polite! Answered all my questions and made me feel like family! I highly recommend speaking with Chris for your next purchase!

Anjel is always caring and gets the job done right the first time. He communicates well and never leaves a question unanswered. If he sold cars I’d buy one from him!

I choose Napoli Kia to maintain my Kia.Today I had an oil change and The modem was updated...Also noticed the indoor auto mall now has very affordable monthly payments ,posted on all the cars.Will be telling all my friends and family to stop in to checkout the cars.

Stephen, our salesperson, was polite, attentive, and most importantly, he knew the cars that he was showing us. He was able to answer all of our questions and to address any concerns and he took us clear through the buying process and we left that evening with a new car.

Nice and easy. It’s the second car we get here just because the family grew and we needed something bigger. Steven made it a smooth and exciting experience, as it should be. That’s why, at the time to get a new car, we called him back and he (once again) delivered. Very helpful and knowledgeable about cars, had the best advice on what could work for us. Not a pushy, desperate guy and the place looks awesome; very meta and family friendly. My kid was running around all over the place and everybody was very understanding and pleasant. Definitely going back in case we need another car

excellent service very friendly staff Best dealership in the whole North East , very professional, knowledgeable and informative, keeping you posted and make you fell more welcomed.Highly recommended

Super easy buying process. Andrew gave me side by side comparisons of different trim levels with no pressure to pick the more expensive vehicle. Carlos in finance made leasing a breeze. Thanks to GM John for his help throughout the process and to all the staff for being so friendly and congratulatory! I love my new Sportage!

Had an issue with Brake and Check Engine Warning lights. Called the local dealer who could not look at the car for 3-4 days. Called Eagle where I purchased it and they said bring it in. While no loaner vehicles were available on short notice they offered me a ride home (20 minutes away). They got the car into the shop that daily and continued to work on it into the next morning. Completed some software updates and cleaned the car head to toe. Sent a driver to pick me up so I could retrieve my car. The friendliness and positivity among the staff was refreshing. Their drive to deliver on their promises was welcome. I stopped in to see Cody to provide my feedback on Anjel and the team. Superior service and excellent team.

I was hesitant to purchase a car in another state but this dealership made the process seamless. the price was lower than the prices in NY and the staff were attentive, courteous and attentive. The dealership was very clean and nicely decorated. I am delighted that went through the process. I am very happy with my purchase.

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

I am very pleased with Premier Subaru. This was my first experience with the dealership and I was not disappointed. The Sales Associate and Finance Manager I dealt with were friendly, knowledgeable and super helpful. Most importantly, I got the car I wanted at a fair price.

They take the word Service seriously! Courtney brings new meaning to the word it's always a pleasure when you do business with someone who knows their job and does it well . I'm hook I'll be back.

The sales staff was very good and the buying process was very good but took a long time. They gad a class for us to learn about the controls on the car and that helped a lot. We are still figuring out some of the various functions that are more detailed but very impresssed with the car.

Matt & Juan did excellent job with my lease process. They went above & beyond!! Excellent experience!!

Wafa was great !!!! She made the whole experience enjoyable . I would definitely recommend her to anyone looking for a vehicle.