New and used 2025 Kia Sorento for sale near Valencia, NM

We like the dealership, everyone is very nice, and makes us feel really comfortable. We went in for a routine oil change this time, and then we met Hud Musa, he was so nice and kind, and showed us a car we just couldn't pass us. We ending up driving the new car home that day! It was so much fun , Thanks Hud, for everything and showing me how to use my phone and maps in this new car.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Great experience with Joey. This is the 2nd car I bought from him and he did not disappoint. Would not hesitate to buy another car from him.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Blake is awesome! If you want to make a deal, go talk to Blake! The process was quick and they were very open to negotiations.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Sorren my service rep A-1 Edgar has sold me two Kia's Brett who set up the finance's for both cars and John,approachable as any GM i have come across! and the rest of the crew A-1 appreciated the whole dealership

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

Hands down great dealership great customer service My sales associate, James Kelly Was not pushy, Very honest,and gave me a great price via phone call before I even went there, Deal was made and went to finance ! Definitely would refer him to my family and friends

Sam in service is the best. Have dealt with several service departments at other dealerships and none can compare to Sam.

As a woman you’re always told not to go to the dealership without a man with you, well this is my second time doing business with Shelor and I’ve never felt like anyone tried to get over on me. I can honestly say that I had a fantastic experience working with Daniel from Shelor Motor Mile Kia. From the moment we arrived, he was friendly, professional, and truly listened to what I needed for my daughter’s first vehicle. There was no pressure at any point just honest guidance and helpful information. He answered all my questions, walked us through every detail, and made the entire process smooth and stress-free. He went above and beyond to make sure my daughter got exactly what she wanted within our budget. I’m extremely happy with our purchase and the customer service I received. I would highly recommend him to anyone looking for a car! Thank you Daniel for making us feel comfortable and trusting of your ability to do the best deal you’re an awesome salesman. I sent my mom to Shelor a few years ago and now my daughter so as now Shelor is apart of my family thank you for taking care of us and keep up the great work.

I had to get a car in one day. A terrible pinch for the dealership. They rose to the occasion with kindness and honesty and had me out-the-door with a great deal before 2pm. Thanks especially to Delane Sheppard and Levi Durst. You guys made a difficult day easy!

Drew Zavatsky was very helpful with arranging a couple of test drives, although the 1 I came to drive was already spoken for.Would have bought from him If my husband hadn't found the car he was looking for somewhere else.I will definitely look him up for my next purchase.

Para mi, Siempre TOYOTA ha sido la Mejor marca..., Gracias LUCAS y EDDY, por Su Calidad Humana...!!!

Service was great. I never had a problem with Kia of Mentor and especially Mr Kyle Eddy and the service guy that work on my car. Thanks to both of you??

All very good, sales, finance, management, and service. Nick Krsnich purchased KIA Carnival 2022 February 2025.

The service was good and the customer service was excellent.The time was dear for the service was very short.

This was my first time buying a car, so it can be a little intimidating at first, but Lee Ann made the experience so seamless and comfortable! She was so patient with me and took the time to find exactly what I was looking for. She also explained everything in great detail so I had no worries at all! She is very knowledgeable and showed me perks and features about the car that I didn’t know about so I could take advantage of everything it had to offer. I love the vehicle I went home with and I would definitely recommend her to anyone who is looking for a new vehicle.

This was the first time I enjoyed the dealer experience. They gave me a good deal on the trade in and Patrick had everything ready when we got there and there were no hidden cost.

Had a oil change and tire rotation, they also replaced a piece of missing chrome. All was done quickly and efficiently. This is a good dealer!

I love this dealership..They treat you like family and they go 100 percent out of there way for you. Also the service department is amazing your in and out before you know it..