New and used 2025 Kia Sorento for sale near Waterloo, WI

The service was very good and everyone did their best to accommodate the process. For my job, I failed to get a written estimate and the verbal that I recalled was $880. When the work was finished the bill was $1000. I will return, but the next time, have an itemized estimate in writing. Dave Richmond

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

My daughter needed a new car and I have tried contacting many of the local Kia dealers in regards to cars they have listed on their website. Metro Kia of Madison was excellent with communication and follow through the others didn't respond (1 finally after a week) in a timely manner. While it wasn't in stock, it was expected to be in soon. So one of the sales associates let us test drive his personal car that was the same make and model. He was polite and answered all of our questions.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Everything about my experience was top notch. From the salesperson, Justin, the manager, Maik, and the finance manager, Mo. I truly felt like I was in the most capable hands. The best car buying experience I have ever had.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Friendly, professional staff, as usual. Wait time was as promised. Waiting area was clean and quiet with proper mask etiquette. Good cookies and coffee. Successful visit.

Aiden was wonderful. I already knew what car I wanted and did most of the transaction over the phone. He got the car and I drove an hour to get it. I was never pressured for add one. I also got what i wanted for my car. No back and forth haggling!

VERY HAPPY with the service I received, especially my sales person, Anotonio Lopez. Antonio answered all question and anticipated things I did not think to ask. When he was unsure of something he did not make up an answer he got someone who could answer my question. The sales manager Alex and GM Devin were helpful too. This is the second consecutive car I purchased from them. My only issue (my fault) I chose to take Kia's follow up survey. I felt the survey was too long so I just started clicking.

Our sales representative Mike Krumm was very helpful. I would buy from Mike again. He answered all our questions about the car.

Antonio was amazing to work with and made the buying process so smooth! Definitely recommend!

Appreciate our salesman taking the time to explain the trim level differences and cost comparison between Tellurides.

Jonathan was extremely helpful. Seamless buying experience, very informative sales pitch but not pushy at all.