Used Kia Sorento for sale near Berwyn, IL under $20,000

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !

The process was very easy and quick. Kenny really helped out a lot and got us exactly what we were looking for. Definitely will be coming back in the future and recommending to others.

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Great site with an excellent selection of cars. The entire process was smooth and hassle-free, and I was able to buy with complete confidence. I highly recommend this site to anyone looking for a quality vehicle.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

So far test drove a Honda and enjoyed it, will come back on Monday to make the deal. They are pleasant to deal with.

Great inventory and vehicles are very clean. The guys there were very helpful and knowledgeable. They let us look for as long as we wanted with no one looking over our shoulder and NO pressure. Getting financed was a breeze and took very little time. Thanks guys.

Zee, who attended to me, was absolutely amazing, professional, kind, and attentive throughout the process. The entire process to completing the purchase, was smooth and stress-free. I appreciate the level of care and professionalism shown.

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

The process was easy, the staff were pleasant and nice, and the service was efficient. Thank you Kelvin

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Guys did a great job! Easy communication, friendly and available during my timeframe. Even gave the car a nice wash and tank of gas before we drove away. Good pricing too.

Bought in September 2019, before the pandemic and before the chip shortage for $25900.00 . Now have 65700 miles with no trouble. If you want a reasonable reliable SUV this is it. American made in West Point , GA. Built by non union workers so you will not get the junk the United Auto Workers Union builds. Always use synthetic oil, change every 8-10 thousand miles. Yokohama tires it came with only lasted 40,000 miles. Have Cooper tires on all my autos now, great wearing tires.

Loved the atmosphere and experience. Jeanna was an awesome help, even helped revise my insurance rates. I’ll be back to do business again! Thank you!

Trouble with oil pan leaking.Apparently a number of persons have had the same problem.Lots of oil pans in stock locally,no problem to find one.Seems as though this is a known problem.But the problem is blamed on the local garages.Dealer says the local garages tightens the plug too much.Anyone else out there with same problem?

I wholeheartedly recommend Burr Ridge Motor Sales to anyone in search of a used vehicle. Their commitment to customer satisfaction, exceptional service, and outstanding expertise are truly commendable. My experience with them was nothing short of exceptional, and I am grateful to have chosen them for my car purchase. Thank you, Burr Ridge Motor Sales for exceeding my expectations and making my car-buying experience truly enjoyable!

I just bought 3 days ago, I absolutely love it! I am a senior female and I feel 100 percent safe. So far it's great. I will let you know in 6 months if I feel the same.

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

Magicly disappeared oil every month without staining the driveway or the car. It has the capacity to be zero on oil and not give any dashboard signs or smell that is burning it like a drunken sailor. A perfect design of ingenious kind to have a dead engine in less than 80,000 miles.

My rear bumper is damaged with my 2002 silver Honda Accord. I’m thinking about selling my car and buying myself a new car.

In 6 years I’ve had one problem. Fuel pump issue at 65k miles. Otherwise, the car is always reliable and and handles all situations well.

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

We have had our 2017 sorento for about a month. The interior space is amazing. Its a very comfortable suv with a pretty decent ride. The bad- i noticed recently when going up hills it makes a chatter noise. Luckily we still have some warranty left, but a car with 60k miles should not be having Engine issues, especially when it just had a full refresh before purchase. It sounds like valve noise honestly. Also the lack of led lights really ruins the car. Replacing all interior lights with led is a must. The headlights are dim holagen bulbs. Swapping for led is possible with the projector housings, but you risk getting a bulb out code. Led lighting should be standard on any vehicle.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

Kris Kevorkian was such a great sales and got us a great deal on a new car.

Know how to work with customers always giving deals on service. In service department. A one.

Never owned a Kia before and i am very happy with how it runs, looks, and feels.. its definitely a great choice.. we needed a 7 seat for the family and definitely way better then expected.

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

Love this car EXCEPT. The battery was already replaced after one year. Battery died during a span of 3 days not driving during Thanksgiving. Just sitting in garage. Happened several times after that Initial time after it sat for only a day or two. Dealership replaced battery. Didn’t find anything wrong. And here we are again another Thanksgiving break. Last drove on Tuesday. And here it is Saturday and battery dead. Something draws from the battery when the vehicle is off. Temperature during this was 60 degrees.

Excellent experience at DriveTime everybody was top-notch it also I sales guy Brian Johnson thanks very much yes I would recommend this place to anybody but like I said top-notch people go there enjoy

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I totaled my chevy Equinox. I bought my 2019 Kia Sorento. It's great. Great on gas I have 3 rolls of seats. Now I can have 7 people in my SUV. I'm extremely happy 😊 with this vehicle. I also own a 2017 Kia Optima. My son has a 2017 Kia Forte. He loves his car. We are a Kia family now. Best choice I made.