Used Kia Sorento for sale near Gurnee, IL

They were quick to answer any questions I had and made it their priority to get me into a new vehicle

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Having recently purchased a 2024 Kia Seltos at this dealership, I can relay that it was a pleasant experience. Kyle Miller knew his inventory and found just what I was looking for, after listening to me. Every effort was made by him and other personnel to assure that I was comfortable and that details were explained to me. There were no high pressure tactics used. Even after my first choice car got sold the evening prior, I was shown a similar vehicle with most of the same features, and at a lower price point.

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

Excellent service and personnel They do fantastic work and can be trusted. Beautiful new facility with everything you needed for comfort as you wait

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Took my car in for oil change and was told there was an issue that needed to be fixed and that it was under warranty, so they went ahead and fixed it - no charge. Service was good as usual.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Fantastic selection of cars and a truly lovely team. The whole process was smooth and stress-free, with everything thoroughly explained from start to finish. They made buying a car such an easy and enjoyable experience. I would definitely recommend buying from them. Thanks

I bought mine brand new online and picked it up at dealer with lifetime oil changes. Great for family trips seats 7 with the third row and with roof cross bars and hitch I had a ton of space to load up our stuff. had car for ten years and it never left me stranded. In the ten years of ownership, I replaced tires, battey, brakes, air filters, wipers. at 77K miles I went in for routine oil change and the dealer ship let me know there was a recall on the engine and that they were replacing my engine no charge. They provided me with a loaner until it was all done. I now have 104,000 on the car and still going strong.

The salesperson was very patient, understanding, and reassuring throughout the entire process. They gave me plenty of time to make my final decision without any pressure, which I truly appreciated. Their professionalism stood out, and they made sure I had all the right information before moving forward with my purchase. If anyone ever asks me where to go for a car, I would definitely recommend coming here.

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

We test drove a vehicle here and had a really great experience. The salesman, Tim, was phenomenal - very friendly and informative; I would highly recommend anyone ask for him if they visit! We were able to fully inspect the car, including getting it up onto a lift. The entire process was easy, low-pressure, and customer-focused. We ended up purchasing a different car from a dealership where we had a horrible buying experience, which has definitely convinced me that the CarMax sales model is absolutely the way to go. I will definitely be coming to CarMax first for my next purchase. This is just the better way to buy a car.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Best finance manager in site help with a lot with my purchase!! The best will shop again at this dealership!!

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Bought a Tesla Model 3, clean car. Well taken care of. Process was very quick and efficient!!!! They sell nice cars at great prices! Will be back for my kids car soon!!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

I bought a 2023 Hyundai Santa Cruz SEL Premium from Mike and I am very please with the truck and the incredible service he displayed. I live in Fairfield Illinois which is about 5 1/2 hours from Highland Park and treaded having my wife try to navigate through Chicago traffic. Mike offered to drive the truck 55 miles south so we could avoid the traffic. That gesture made the deal happen. I trade every 65 miles and I will be back. Thank you.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

The staff was knowledgeable and helpful. A part needed to be ordered for repair. The problem was corrected when I picked up car.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !

This car has a Sleek design and it’s full of options. The car Is a very smooth drive and quite ride very. Very spacious interior. The right Weekend car for family Family fun

Great inventory and vehicles are very clean. The guys there were very helpful and knowledgeable. They let us look for as long as we wanted with no one looking over our shoulder and NO pressure. Getting financed was a breeze and took very little time. Thanks guys.