Used Kia Sorento for sale near Prospect Heights, IL

Chris Behlke, our rep, was helpful, patient and personable. We made the purchase we needed. The dealership itself seemed to have good customer service and accommodated us as soon as my husband and I walked in.

I purchased my 2013 Kia Sorento LX fwd (3.5L V6 engine non GDI) used with 36,000mi. It now has 167,000mi. (mix of city and 1000+mi road trips). It's had very few issues, and it's still running strong. The 3.5 engine seems very durable. I change the oil and use only high quality full synthetic oil and filter. The few minor issues include limited life for front turn signal/head light bulbs, slightly stiff suspension, and easily stained fabric seats. The suspension and steering seem pretty durable as well. I only use Michelin Defender tires, and I've gotten 95,000mi out of them. It's never needed an alignment.

Svet was amazing omg he helped me soooo much he was nice patient and he got me what was affordable for my daughter and I this man is definitely an angel and he’s very professional he’s the best there is

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I recently purchased a 2023 Honda CRV AWD hybrid. I worked with Eric and he was very helpful. He answered every question that I had which included multiple phone calls and visits. He provided a lot of guidance and wisdom during this process as well. He helped me find exactly what I was looking for. He was overall kind to me and my family. When I was ready to purchase he had the car ready for me. He explained all of the features as well. Its only been a few days and I am still happy with the decision to purchase this vehicle with Eric.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

First time at your new service facility and compared to the first several times at Rohrman, I would say it is the nicest service department I have seen. Service was timely and very courteous. Very surprised at the car wash. Thank you

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Took my car in for oil change and was told there was an issue that needed to be fixed and that it was under warranty, so they went ahead and fixed it - no charge. Service was good as usual.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

If you’re in the market for a car, this is the location for you. Blanca Ceron and the team at this Evergreen location really take care of you. They listen to your needs and wants and patiently make recommendations that align with your priorities and lifestyle based on their knowledge and available financing. That’s exactly what they did this weekend when I visited. I came in undecided and left with a car I love at a price that I’m happy about. Every step of the way, Blanca made sure my best interests were kept in mind. I never felt pressured, just informed about my options. Thank you, Blanca and the EP Subaru team!

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

Zee was an absolute legend to deal with. He helped me get my dream car and provided clear, helpful information throughout the entire process. I’d highly recommend him to anyone looking for excellent service.

I bought mine brand new online and picked it up at dealer with lifetime oil changes. Great for family trips seats 7 with the third row and with roof cross bars and hitch I had a ton of space to load up our stuff. had car for ten years and it never left me stranded. In the ten years of ownership, I replaced tires, battey, brakes, air filters, wipers. at 77K miles I went in for routine oil change and the dealer ship let me know there was a recall on the engine and that they were replacing my engine no charge. They provided me with a loaner until it was all done. I now have 104,000 on the car and still going strong.

They truly listened to my individual needs while I was buying my car. There was absolutely no pressure, and they gave me plenty of time to make the right decision. Thank you so much

Never owned a Kia before and i am very happy with how it runs, looks, and feels.. its definitely a great choice.. we needed a 7 seat for the family and definitely way better then expected.

We bought a used Hyundai couple of weeks ago. I think we got a good deal. The dealership was a good experience, specially compared to the other places we had been to. The sales person Christian Gonzales was extremely friendly, helpful and cooperative. His manager Renato Garcia was also a nice person to work with.

I looked at other SUVs and nothing caught my eye like the KIA Sorento. The leather seats, driving mode and seat heater sealed the deal for me!

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

Dealing with Trevor Jr and Dave the owners assistant. Dave was friendly and helped us make our deal. Trevor was also very friendly and professional. 5 stars.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Amazing Dealer amazing staff great prices. Amazing financing as well. Nick and Rudy took care of me from the first call

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims