Used Kia Sorento for sale near Suwanee, GA

I spoke with Syed on the phone about a car he had in his inventory, Syed was very professional and helpful in answering my questions before I drove 3 hours to look at a car on his lot. I missed a turn and Atlanta traffic is a nightmare so I was late getting there, Syed had even called to check on me to make sure I was still coming. That's above and beyond. When I arrived I have to say they were very busy and they have a lot of very nice cars on their lot. There were customers everywhere so this is a high volume dealership. Syed was up front and greeted me with out having to wait. Again above and beyond. Although the car I came to see was not the one for me, I didn't care for the interior color, it was a very nice car. I had read a lot of bad reviews from other customers and I felt the need to share my experience. Again this is a high volume/very busy dealership, there will be some unhappy customers. Don't let that deter you from visiting this lot. There are a lot of nice vehicles there.

I own a 2011 EX V6. I bought it with 61,000 miles on it in March 2021. I have just at 111,000 miles on it now. Best car I've ever owned. Had a mustang and Camaro before this and they were terrible. The worst problem I've had is the driver side door won't open from the outside, but opens from the inside. The battery died about 2 months after I bought, but I bought a new one, and it's been fine since. The driver side headlight went out bout a month ago but replaced it. Driver side fog light is out. Had check engine light come on about a month ago, but it was just the gas cap. Honestly, I've seen a lot of people with bad 2011 sorentos, so I'm grateful mine is good. Older couple in their 80s bought it brand new in 2010, and then I bought it at the dealership as they were finalizing their new Buick purchase. They told me the history of the car and everything. They barely drove the car 6,000 miles a year, so I think I lucked out. Now, the car feels every bump on the road, so not the comfiest SUV I've been in. The leg room isn't terrible in the 2nd row, but good luck with a rear facing car seat lol. You'll have to move the driver or passenger seat forward if you put the car seat behind them.

Christian n michael where the greatest guys they helped me tremendously if purchasing my Mercedes S550 I’m dyslexic n a senior n they made me feel so smart n young they where the greatest guys u need to come to this dealership n purchase your next car from these to guys for the best deal n experience!

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

I called on Saturday about a infinity g37. Greg answered my call and said ask for him when I came in. When I got there the place was super busy but everyone was friendly. I asked for Greg he already had the car out front for us. He was open and honest about the car. It's a used car at a great price but never would I of thought the salesman would be honest about the condition of it. We test drove it and decided to buy. Greg treated us with respect and honesty through the whole process. I asked that a sensor that Greg told us about be changed and the car given a oil change. Greg said it would be Monday before the car was ready. Greg called me early Monday afternoon and said the car was ready. I came in and completed the sale. I can't speak for anyone else at this dealership but if you want a honest salesman and to be treated right ask for Greg.

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

I was able to get everything but the paperwork done via text, they stayed late to help me complete paperwork and get me in the car, all around was an excellent customer service experience and I now have a great car!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Social distancing, additional seating outside would be nice. Several of us just wondered the lot while waiting because there are only 2 benches.

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

We were greeted right away as we exited our car. The salesman was polite and informative. He gave us plenty of alone time to look at the car we were interested in and answered our questions afterwards. There were a lot of cars options in the lot in all price ranges. I believe they also offer financing on many of the vehicles.

I just bought 3 days ago, I absolutely love it! I am a senior female and I feel 100 percent safe. So far it's great. I will let you know in 6 months if I feel the same.

MANAGEMENT AND JEFF WAS GREAT!!!! They always take real good care of me and my Kia Sportage!!! And the amenities are great - love my hot chocolate out of the machine 🥰😊🤩. And the popcorn already prepared and served to us in baggies!!!!

I have owned a 2017 Sorento LX V6 for almost 7 years now. Just about to hit 94k miles and it runs as quiet as the day I bought it. I have driven all over the country and Mexico. Never had any issues. I do oil changes every 7500 miles and I have never had any oil loss. I have had family members buy Kias because of how solid ours has been. My most recent trip was with 4 adults and 500 lbs of luggage through 5500 miles and averaged 27.8 mpg. I plan on keeping it for at least another 7 years!

Bought a 2012 Mercedes Benz Gl450 from them.. It took some days for them to get my Car completely Seviced and deliver it to me.. but the Condition of the Car.. when they delivered it to me was worth the Wait. Really loved their Service. My friend will also buy car from here soon..

Magicly disappeared oil every month without staining the driveway or the car. It has the capacity to be zero on oil and not give any dashboard signs or smell that is burning it like a drunken sailor. A perfect design of ingenious kind to have a dead engine in less than 80,000 miles.

All the cars they have look nice and clean. Really serious people, I'll buy from them again definitely.

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Third car I?ve purchased from them and I?m always satisfied both with working through the prices as well as any details and finance is very easy to deal with.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

I really enjoyed my experience here. I got the car I wanted in a smooth process. It was quite far from my house but the customer service made it was worth the drive!!!!Thanks William for the help!!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

These guys that operates this dealership are some awesome gentlemen. I’m not bragging but their assistance were incredible. A blessing to me and my husband. I was in need of transportation, no funds to put down, explain my situation they put me and my husband in 2013 Cadillac Escalade. I felt at that moment they were my miracle. I was talking to God that I needed a vehicle and he put love in these guys heart to help. Amazing

We traded our 2012Optima because of a brake issue the dealership couldn't find. I could've scanned the ABS myself but it was under warranty, so after MANY times to that dealership we switched to another and decided to trade it in and get a 2012 Sorento. The salesman assured us the CARFAX said the car was seviced including all the major components and specifically said,Engine, Transmission and complete driveline,within the 1st month we had oil consumption issues which was diagnosed as a bad engine after being stranded with it,we also had complained about the transmission having issues with it on a few occasions to the dealership now we're getting close to our 10 year warranty period and I'm worried that we'll be stuck with the bill. Our dealership now are awesome they do whatever they can to do right by us. So maybe I'm being paranoid but a couple thousand $$$ isn't something we can afford. We want to keep it if all is good,and might buy a used Kia again in a couple of months it all depends on what happens here.

I live in S. C. and was visiting my daughters in Atl when a dashboard light came on. I stopped at Lou Sobh and told the Service attendant what was happening. He checked it out immediately, fixed the (minor) problem and sent me on my way. Nice, personable and professional! His name is Garrett Stryker and he was awesome! Thx Garrett!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

looking in new model was a amazon to test drive them and most of all they Great service

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

I recently had an oil change and inspection done at Jim Ellis Kia. I meet a new serclvice rep Andrew W. He was excellent. Knowledgable, enthusiastic, and focused on customer satisfaction. Addtionally, Montana, the mechanic who worked on my car, took an active interest and came out and spoke with me about my Stinger. Another person that makes me want to do business with Jim Ellis Kia People like a Andrew and Montana are what make me return to Jim Ellis Kia in Kennesaw. Let's face it, oil is oil, but a trust worthy, knowledgable service rep, and mechanic, who have your interests in mind, that’s why I go there.... Thank Andrew W. and Montana Bill G.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

I've been shopping at and getting service from Lou Sobh Kia since they day they opened. The team has always been exceptional. This is why I keep going back. Pierre is a wonderful salesperson with exceptional people skills. He made promises and delivered on them - a rare occurrence in the automotive sales world, but common among all the salespeople I've encountered at Lou Sobh Kia. He communicated clearly and effectively. Equally as importantly, the sales manager Chase Mueller made it his mission to ensure we got the deal we wanted.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend