Used Kia Sorento Hybrid for sale near Home Gardens, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I've put 60k miles on my 2023 Sorento Hybrid and it's been solid. Only repair was a defective horn, covered under warranty. Maintenance has been very cheap, less than $1000 total (not including tires) for 60k miles! I average 33 mpg overall. I used this primarily for rideshare and got compliments on a daily basis on how nice the interior was. 10/10 recommend.

Very happy... will buy from there again when it's time to purchase another car

First brand new car I’ve ever bought. Love it so far. Fairly quick when it needs to be, just don’t hammer it down if not needed. Love the screen and controls. Gas mileage is amazing. Overall happy. Only complaint is the third row is definitely for smaller kids. My two tennage boys despise getting back there. Not a ton of space if third row is up, but set it down and there is plenty! Enjoy

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Nice car, nice ride. Little sluggish on take-off. Controls are a little hard to get used to. Could do a better job on the illustrations in the manuals that come with the car.

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

This is my first Kia and honestly I was hesitant, but this has been the BEST vehicle I have purchased so far. I have enjoyed all the features and also enjoyed the price and what I got for money!

Service writer Luis was great and took excellent care of our car . Garden Grove dealership is a little further away but worth the great service . I recommend going there and asking for Luis .

Ive have had my 2023 KIA sorento hybrid for about a month. The car get very good gas mileage on a recent 509 mile trip to vermont I got 34mpg the car is very comfortable and fun to drive. the only complaint I have is the car’s computer is very complicated to program I have read the manual which is also complicated Just now i’m beginning to understand how to call up various options these new systems can do so much I guess it is very difficult to make them easy to use

Randy was solid, he helped me & my friend the car we wanted. We got a good price and overall the service was excellent there. I would highly recommend coming here for a used car !

I have had the S edition for about a year now. I love this car. Got a good trade-in price for my 2016 Sorento EX. I regularly get between 40-45 mpg. Smooth ride. Comfortable drive. Nimble. Responsive. Highly recommend the car, in spite of Consumer Report trashing it. Oct issue criticized 28 mpg. I don't know what model they tested, but it wasn't mine.

Trey helped my husband and I get our first family car! The process was easy and the deal was great!

Nice car , smooth ride but the gas mileage is off I only get 30 on highway and average 33 They quote 35 / 37 / 39 I’m not getting that , so I I’m disappointed Not worth the extra money I paid to get this car. Thought I could save some money but I think it is gonna be a wash

Great dealership!very helpful and workout a great deal!caleb was very helpful and found the best deal for us,come check them out and ask for Caleb

We purchased the SX Prestige and it's a very well appointed vehicle. It is very comfortable for adults in the first two rows of seats and the third row is comfortable for the grandkids. It drives like a dream and has just about every safety system you could imagine which was daunting for my wife at first but she has a handle on it all now. The interior is absolutely gorgeous and has everything you need for a comfortable ride. The exterior is very stylish and doesn't have that minivan look at all nor does it look like most of the mid size SUVs. The warranty is excellent which should give you an additional sense of security as far as long term issues with the major systems. Overall this is one of the nicest vehicles we have owned and we have owned the higher priced competitors of the same style and size. It is at a fair price point for what you get but my suggestion is to purchase the prestige package as it's only a few thousand more and the difference is pretty significant. As of yet I see no drawbacks to this vehicle and am glad that I took a look at KIA.

Johnathan's a weasel. Ask for Caleb he'll take great care of you. I skipped work and drove 3hrs to the dealership for my appointment only to find the car had been sold and Jonathan was nowhere to be found. Caleb was kind enough to step in and make things right.

Carlos was very helpful and patient with us. He showed sincerity and honesty in his work and towards us. Overall, it was a great experience buying a car in this dealership.

Quick and professional service! There was a wide variety of cars to choose from and I got the best deal!

Easy to set up appt for service. Car is operating very well. Very pleased with communication and progress of vehicle during the work performed. Clean waiting area.

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!

The service was excellent. I purchased my Toyota Avalon from this dealership in 2002 and have had it serviced there for the past 23 years.

I took my car in because it misfired mutiltiple times and wouldn't start. However when a diagnostic test was done the engine light went off and the car started as normal. Carlos called me and said everything was fine but they wanted to keep the care one more day to make sure. I was stilled concerned because a diagnostic test was over $200. I told Carlos the thought of paying over $200 for someone to look at my car hurts financially. He said, well our men did take time to work on it . I said okay I understand. When he called me to tell me I can pick up my car I said he also said to me that his manager said there will be no charge. I cried. I couldn't believe it. I felt like Moss Brothers care about me as a human being and not just a car invoice. My car is running great. And I feel I can take my car to Moss Brothers and not worry if I'm being taken advantage of.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Outstanding service. Waiting time was excellent. Explained to me of all what was performed. I recommend Moss Bros to anyone in need of purchasing a vehicle.

It was a speedy service with great customer service during the visit, explained everything thoroughly and kept me informed of what was going on.