Used Kia Soul for sale near Melrose Park, IL

Everyone I dealt with was friendly and professional. It didn't take very long to get my service done. I really like the quiet lounge; it was a great addition to the waiting area!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Great location to purchase a new vehicle. Salesman are great not pushy at all and make the process seamless and quick. Good stock to pick from.

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Issac was helpful and goes out of his way for his customers! Highly satisfied with his work on my car.

My daughter went to buy a car here with Chase and I’m glad to say that I had not to worry about her coming back with a bad deal! He ensured that she finds the car she wants. Thankful for Chase guidance and patience in the process to ensure that I was also satisfied and gave the go on everything. Good job my guy!

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

I love Kia in River Oaks. Everybody is so kind. My service goes fast and great I look forward to them helping me keep my Truck updated and Melanie Forter is an intelligent, kind woman they have snacks and coffee waiting for you. They offered to give you a ride anywhere you wanna go while you wait for your service I love it.

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

Know how to work with customers always giving deals on service. In service department. A one.

hi, the only issue is the theft problem, state farm is canceling my insurance because kia is not offering a software update to eliminate the problem. thanks

I had my car in for service. The service department was wonderful. We waited for the car. We were in and out in less than an hour. Alan and Irma Johnsen

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

A great experience personnel was very friendly and attentive. My sales person and manager were fantastic I felt like I was their priority. The credit consultant explained in detail all paperwork and was super clear so I could have a clear understanding. I even meet the owner Mr Greg it was nice. Am pretty happy with Gregory Hyundai personnel. My experience was very positive and I would recommend it visit and see what they can offer.

Bigger than it looks. Very comfortable. Very durable. I have had zero problems. I am diligent about oil changes and tire rotations and it performs wonderfully. If I ever buy another new car, I am getting a KIA for sure and most likely the Soul. It is so fun to drive.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

best car to buy, and the price is good and affordable especially in this economy. built with quality parts and strong craftsmanship. ure to last for five or more years

Only reason why I gave facilities a lower score is because they were going through a lot of construction and we were in a temporary location. But they went out of their way to make sure everyone was comfortable.

Currently under construction so some customers didn?t understand to pull their cars out of the way when they went in the trailer. A sign should be posted as such.

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

After driving my GF's 2020 Soul Xline and her mother's 2020 Ex round trip from Arizona to Wisconsin I decided to buy a 2023 Soul Ex for myself and my GF's also purchased a new one. I'm 6'3" and am comfortable driving cross country, the car is smooth and doesn't have the horrible road noise associated with smaller FWD vehicles. The soul is a fun to drive great value vehicle. After 10 months and 10K miles I've had zero Issues and am extremely happy with my soul.

Purchased a couple cars from here recently. Great service! Great people! Helped me look at a wide variety of cars to find the perfect one. Overall, great experience!

I like most things about this car. I bought this used 2015 model in 2017 with about 20 K miles. I now have just under 57K. Easier to get in and out of than other cars i've owned. Has good seating room - both leg room and head room. I'm 5'10''. If you have the front and back seats occupied, the cargo room in back is very limited. However with the back seats down there's a lot of storage. So if the family is all going to Costco, you can't haul too much stuff home. For that reason in my opinion it is not a good family car. However, I never have anyone else in the car but me except on rare occasions. It has been very reliable so far except 2 things: this week an engine warning light came on with P050A code. It has to do with an air flow problem on cold start up but blogs and forums I've read say it's usually fixed by reprogramming the computer. I have an appointment with Kia in 3 days. If indeed that is the problem (computer) it's way too few miles for computer problems. We'll see. I believe it's out of warranty so that's not good. Secondly I read an article in the news today (2-13-21) that Kia-Hyundai has recalled a large number of cars for engine problems/possible fires. This car has had 3 or 4 recalls now with this one. When it was under warranty I wasn't to bothered but even if the repair is free it still takes time out of one's busy day to get to the dealer. If out of warranty, Not good. Since I bought the car used, and I didn't do enough research, I didn't know it was offered with2 different engines. The 1.6 and the 2.0. I unfortunately got the 1.6. I feel it's underpowered. But I didn't buy it to compete with the jerk speeders and drag racers in their pickups and muscle cars. It's just fine for most things. On the highway you can get around slow pokes it does have enough power for that. The gas mileage is not best in its class, actually near the bottom. However for me, it's so much better than my other car I own (an old Durango) it's like I died and went to Heaven gas mileage-wise. I get around 28 on a highway trip, with a cargo basket on top with stuff in it, but the Durango can barely squeak out 15. Obviously here in AZ if I want to go on a rough back road, I take the Durango. But there are a lot of back dirt roads counties maintain and a regular vehicle like the Kia can handle those kind of roads no problem.