Used 2024 Kia Sportage for sale near Elkridge, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great customer service. My Kia Sportage drives very comfortably. Love the heated seats. Great for carrying large items cause you can put the back seats down.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

I have the SX Prestige model and I love my car. I love just about everything about my car from the numerous tech feature to the huge dashboard. After two years of owning the vehicle, I’m still finding features that I never knew existed. If I had to think of two things that I hated most about this car, they would have to be the lack of power and the gas version and the sunroof controls other than that great car

Good buying experience. Brandon was easy to work with. Would buy another Toyota from this dealership.

Purchased the car over 6 months ago. Loving it so far. Regular gas, lower insurance rates, comfort when driving 4 hours+ trips. Great gas mileage and great in the rain. No issues at all.

My car buying experience at Herson's was a 10/10. Sandros, my sales consultant, wasn't pushy. He listened to my needs, my story, and taught me a lot about the car I bought. He positioned himself as my go-to contact even after purchase. The experience continued with Andrea Campos in finance. I was in and out of her office in 30mins! No pushiness there either! And I can't forget Jorge Cuevas who cleaned and shined my new baby up for me to take her home. I had the dream car buying team and I am extremely thankful. I highly recommend shopping with Herson's!

Our 2024 Sportage X Pro Prestige AWD suv is possibly the best suv we've ever owned. Only owned it 1 month, so really early in the ownership phase. Love the upgraded trim line's interior, the really wide display screen and the wolf gray exterior paint with the black top! Ride is very smooth and the 30.2 MPG average is very acceptable. On the highway only, get closer to 35 mpg. Recommend it to a family of 4 or less. Only downside is that it has much less pep starting out from lights; good thing we are retired and not in a big hurry! LOL

Great place to purchase a car.George did a great job.He was very helpful and had the car ready to go the day I had a appointment.I would buy from Hertz again.

My Kia Sportage Xpro has more electronic toys than necessary but, it doesn't include A door mirror adjustment that is electronically automatically adjusted to the driver and the mirror adjustment button isn't even illuminated.

Outstanding customer service!! Louis was an ideal salesman - the process was very simple and quick, thanks to him.

They were very quick to respond and extremely professional. All inquiries were succinctly answered to my satisfaction.

Great Dealership and I would recommend to customers

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

I recently bought a car from hertz. I was helped by Kerry Whitehead at 8115 belair rd location. I was provided with great service that made the process as easy as possible, highly recommended.

I brought my car in for regular oil change and tire rotation, and met the new Service Manager, Andrew. He was more than prompt on opening up on time, kept me informed when his 2nd tech was running late, showed me my air filter because he thought it should be changed and went over my entire list of what they did to my car with me. Most of all, he was polite, respectful and an excellent new Service Manager!

They worked late to make sure all of our needs were met. We will be back again!

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

Mr. Crooms was a good salesman. Pretty laid back but helpful through the buying process. Only glitch was that we went all the way to Baltimore to buy a blue Nissan Sentra SV and then were told it was sold the day before, so we had to settle for a pearl white which wasn’t our first choice. May have been a bait and switch, but can’t confirm. Anyhow, all went pretty well!