Used Kia Telluride S for sale near Norridge, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

We were greeted immediately by a technician. Service was identified with an estimate of delivery time. Additional service was scheduled and we were directed to our car

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Brian Binder helped us to purchase a NOS 2024 Ford Edge, worked with us to get everything that we needed and helped with the trade in of 2 old cars. He is going all in on walking us thru new car operation and fixing a couple of small issues! We are extremely happy that we worked with Brian and Willowbrook Ford. I also have to add that he has a fantastic team there and I am confident that if any issues arise they will be resolved!

Went to Vandevere Kia and met David Sabitina, showed us a couple of trim packages and my wife fell in love with the Telluride Xline. David is very knowledgeable and would recommend going to see him.

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

It was fast and good quality service as in the past. Staff were nice and knowledgeable. Price was reasonable. If repair is is needed, I will go back there.

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

Schaumburg Kia was great. I bought my brand new Kia Seltos there, and everything went smoothly , from the test drive to the finance office. Excellent, knowledgeable and efficient. I highly recommend,

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Since I arrived at the dealer, they treated me excellently and showed interest in wanting to do business with me and especially Guillermo R. The entire experience in purchasing my New Kicks SR was fast and honest, the price they had on their LIBERTY AUTO PLAZA page They gave it to me without any problems compared to other Nissan Dealers. Thanks to the entire LIBERTY AUTO PLAZA team.

It's been three years since I've owned this car. First of all, the design was so cool and the interior was good. I wanted to buy it as a night fall edition at the time, but there was no vehicle. I ended up buying it as an lx trim. I'm so happy with it, and I'm planning on buying the car again with the 2025 Telluride SX X-Line. This car is absolutely great.

Fair deal. Friendly staff. Super quick financing process. I usually wait hours, but it was only minutes.

We purchased the 2022 Telluride Prestige Nightfall for our family car. We couldn’t be happier and would recommend this vehicle based on looks, practicality, space, and reliability.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

I’ve had my 2020 Telluride for almost a year now. Thought I was in love with my 2017 Kia Sedona, until I got my Kia Telluride SX now I’m head over heels😊smooth ride , great sound system, quiet cabin, decent gas mileage and very stylish. I love driving this suv everyday. Thank you Johnathan at Holly Kia in Felton Delaware.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I bought a new 2022 Telluride for the family to travel in. My wife and son did not want to drive it because it had blind spots when trying to change lanes and the length of the hood up front was to long for them. I loved the vehicle. Good power. Good smooth ride. Interior was amazing. The only issue I had was the limited space for luggage. We had 5 travelers and had to take luggage and put it inside my daughter's vehicle who was driving separately. Other than that great vehicle.

I bought a used Buick Encore. The car is running great and is in great condition. The whole process was smooth. Everyone was friendly and professional. All my questions were answered. The car I wanted to test drive was ready for me when I got there. Simeon Talevski was my sales agent. The General Manager was also very professional, friendly, and made sure I understood everything. I am glad I bought my car there.

We did our research on reliability and affordability with mid-size SUVs. We are a family of 6 with children out of car seats. The car is used for commuting and we put over 18,000 miles on our cars per year. After test-driving four vehicles we set our eyes on the Telluride and waited MONTHS for a model to appear. Purchased the car from Nutley Kia (NJ) and had a wonderful experience with the whole staff. We have had the car for 3 weeks now and realize WHY we fell in love with the vehicle, to begin with. We are thankful for KIa and the dealership we dealt with.

Loved the car until it was recalled due to engine problem. We had to stop driving our new car and leave at the dealership with no timeline as to when the engine would be replaced! We are now driving a rental car until an engine arrives from Korea and our engine is replaced. We are hoping it will happen soon.

Great car, overloaded with ‘gadgets) I’m still learning about. Good mileage. No problems have had it 15 months. Model SX5. Liking the mode switch for different driving conditions, good in snow. Don’t like some features ( lane keeping assist etc but they can be turned off). MPG varies from 23 to 35 depending on type of road etc.

Purchased a used car from them a few weeks ago. Worked with D'Angelo as my sales rep and Stefan in finance. Both were very professional and easy to work with. D'Angelo was very knowledgeable about the car and its features even though it was not a Kia brand vehicle. No pressure sales just kept me informed about the vehicle and pricing. Stefan in finance was also very professional. He explained the optional items, their cost and coverage and let me make my own decision yes or no and was not pushy on selling me additional items I had no interest in. Would definitely recommend this dealership and will not hesitate to buy from them again.

I have the Telluride EX X-Line AWD model and I am very happy with it so far. The seats are comfortable but very firm. I hate the black rims that disappear from sight when you get more than 15' from the vehicle. Should have an option for a two tone rim that looks good from a distance. Peppy engine, nice ride, loads of features; all around it's a nice vehicle that I am quite happy with.

Everything worked out great, the service was done on schedule and they kept me informed of the progress throughout.

Beautiful car inside an out. Solid ride, comfortable, intuitive, user friendly, passengers love it and very comfortable for everyone. I get compliments all the time. Such a great car.