Used Kia SUVs for sale near Shaker Heights, OH

I had an underbody cover that was knocked loose by a large chunk of ice on the highway and pulled in to the Ken Ganley Service Department without an appointment. Service Professional, Vince welcomed me and within minutes had the cover secured and I was on my way. My daughter in Columbus and I have leased or purchased several Nissan vehicles from the Ganley dealership in Medina, largely due to the excellence of Vince and their service department. Well done Vince!

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Our salesmen were very helpful and patient showing us how to use all the features. It was the best car buying experience we've had. No pressure.

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

Aaron wasn’t very helpful and knowledgeable. Also explained the service provided and what needed to be done

If you want a comfortable, stylish, and affordable suv for your family this is the car for you. Makes me feel proud when driving it and holds its own compared to other luxury suvs that cost a lot more. My only complaints are that it’s a gas guzzler and at this price point all models should come with the digital speedometer dashboard and not just the highest trim levels.

Highly recommend this dealership and ask for Brett. Bret was knowledgeable, friendly, listened to my needs and didn't come back3/4 times with the final offer, he offered his best offer and with no other agenda. He was accessible by text and responsive to further questions with no pressure. I have already recommended Brett to a few friends who i hope purchase from him. thank you Brett for being an outstanding Salesperson! - honest and trustworthy!

We purchased the 2022 Telluride Prestige Nightfall for our family car. We couldn’t be happier and would recommend this vehicle based on looks, practicality, space, and reliability.

Ken Ganley has always treated us well. We have purchased several cars from them, and will continue to do so. They are easy to deal with and always professional.

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Erica Hughes was my advisor and she did an awesome job. She is very knowledgeable and friendly and made my experience very enjoyable. She kept me updated on my vehicle?s progress made sure I was comfortable while I waited.

I bought a new 2022 Telluride for the family to travel in. My wife and son did not want to drive it because it had blind spots when trying to change lanes and the length of the hood up front was to long for them. I loved the vehicle. Good power. Good smooth ride. Interior was amazing. The only issue I had was the limited space for luggage. We had 5 travelers and had to take luggage and put it inside my daughter's vehicle who was driving separately. Other than that great vehicle.

I bought my fourth car from Spitzer last week and wanted to say how much I love this dealership. I never feel pressured to make a purchase, and I always receive great service. Thanks, George!

Went to Vandevere Kia and met David Sabitina, showed us a couple of trim packages and my wife fell in love with the Telluride Xline. David is very knowledgeable and would recommend going to see him.

Amazing attention,I really like my SUV ,more than I expected,my first experience with Kia ,I will recommend

We did our research on reliability and affordability with mid-size SUVs. We are a family of 6 with children out of car seats. The car is used for commuting and we put over 18,000 miles on our cars per year. After test-driving four vehicles we set our eyes on the Telluride and waited MONTHS for a model to appear. Purchased the car from Nutley Kia (NJ) and had a wonderful experience with the whole staff. We have had the car for 3 weeks now and realize WHY we fell in love with the vehicle, to begin with. We are thankful for KIa and the dealership we dealt with.

Love Kia of North Olmsted they make every aspect of owning or leasing a vehicle from them from the buying experience to service definitely recommend anyone looking for a new vehicle go to Kia of North Olmsted!!!

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

Everyone at the dealership is helpful and kind. They are very knowledgeable about all the new technology of their vehicles. Our saleswomen spent extra time teaching us about our new Telluride.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

The waiting area is very comfortable. The service staff kept me informed . The repairs are very satisfactory. Also I appreciate the car wash. Getting an appointment was easy.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I’m very impressed with Preston Kia. I’ve had 3 leases(9 years) of a Kis Soul and had excellent service ! Thanks Bruce!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

Telluride functions as a large SUV while feeling like a more nimble vehicle. Storage space is generous and interior is well thought out. Smooth, quiet ride with adequate acceleration.

The staff here is outstanding—warm, welcoming, and highly professional. I came in for a recall repair and the entire process was seamless from start to finish. To my surprise, they even washed my car, which was such a thoughtful touch! Scheduling and check-in were quick and effortless, and despite being in the middle of renovations, the team handled everything with impressive efficiency. Truly a top-notch experience!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

The service department customer service lady was excellent. She looked to ensure all the services was covered through my service contract. She greated us with a smile and she remember my husband who btought my car in before. She showed genuine concern towards the customer.

This SUV competes in what I call the mid size near luxury segment. LIKES: 1.The ride is supple (easily absorbs harsh bumps) ,quiet (noise absorbing glass and abundant insulation cuts road and wind noise) average handling for a SUV. It gives a luxury level ride. (Exception: the X Pro line comes with off road tires which effects ride and noise) 2.Abundant, what I call nanny electronics for those who prefer messing with their phone rather than paying attention to driving their vehicle. 3. Seating in the Prestige trim is done tastefully in Nappa leather with good support. The driver and passenger seats come with 8 way adjustment plus lumbar adjustment. The driver seat only comes with adjustable electric thigh support. Both seats come with heating and ventilation. The second row is captain chairs that do not have electronic adjustment (why?) They do come with heating and ventilation. The third row seats are large enough for full size adults to be comfortable a rare thing in a mid size SUV, but I would not want to spend 10 hours sitting in them. 4.) Infotainment system works well, has a large screen harmon kardon sound system is excellent. You are given various access to many forms of media including apple carplay but only by cable connection (why?) 5.)Climate control can be managed by the info screen or by mechanical switches which I prefer instead of navigating through multiple layers of menus. The rear passengers have their own separate climate controls. 6.) Cargo space is large especially with the 3rd and 2nd row chairs folded down and with the roof racks, things like plywood can be hauled easily. 7.) The 5 year 60,000 mile basic and 10 year 100,000 mile powertrain warranty is the best in the industry. 8.) Fit and finish is excellent DISLIKES: 1.) There is only one engine available. If you're looking for neck snapping acceleration you will be disappointed. But it musters up 291 hp and does provide acceptable acceleration allowing you to access highway speeds without a struggle. So far overall MPG has only been 17.5 far below the published 20 -23 mpg. There could be several factors causing this: 1. the engine only has 315 miles on it, so it is not broken in. 2. the weight of the vehicle. 3.) The gearing of the tranny and the AWD setup. 4. the engine gets its hp without the use of a turbocharger (adding a turbocharger would have certainly raised the hp and mpg) In this segment V8's are not available with one exception the dodge durango. 2.) Extremely limited color selection 3.) Reliability: Because I have only 315 miles on the vehicle I'm not qualified to speak with any knowledge on the subject of reliability. OVERALL IMPRESSION In my search for a vehicle the Telluride came the closest to providing and meeting all my expectations. Yes there are vehicles out there that surpass the Telluride, but be prepared to spend an extra 20k or more. The Telluride provides a luxury ride, near luxury interior, an abundance of electronic technology, plenty of cargo space all in a good-looking package! In the end the Telluride is an excellent value for the money. The only way you're going to know if the Telluride is the vehicle to meet your needs and expectations is to drive one. I'm betting you'll be impressed.

What a fantastic buying experience from start to finish! I was greeted buy salesman Luis Luna when first entering the dealership. We got right down to business. I told Luis what I was looking for, went on a test drive, and back to the dealership to finalize the transaction. What a great vice at the dealership. I spoke to many people at the dealership at my relatively short stay. I got what I wanted and headed home with my Telluride! From Luis my salesman to the General Sales Manager to the finance manager to the cashiers, everyone was so friendly and positive! I am a big fan of Spitzer Kia West and I’m sure a future loyal customer! Thank you Luis Luna and the great people at Spitzer Kia West!

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

AJ and mike are the best! When im there for a service they?re Always smiling with a positive attitude and so helpful!! Thank you guys so much!

I had the 2022 SX model of the Telluride and loved that car, I thought I would get an even better car in the 2023 but I was wrong. I don't like the fact that they took away some of the choices I loved about the 2022. Let's start with the instrument Cluster, In the 2022 you could change the color of the heads-up display but now white is the only color you can get. The 2022 car the car used to beep if you switch lanes without the tun signal and it would try it's best to keep you in your lane. The 2023 car doesn't not, all it does is vibrate and it doesn't even try to switch you back into your lane. Also the interior lights on the door in the dashboard are minimum at best, It's not as vibrant as it used to be. Also the grill is lack luster and I loved the way the lights on the 2022 were, None of this is a knock on the way the car drives tho. It's still smooth tho. I just like the 2022 version better. Hopefully they come out with an update to improve these things.

Rose was fantastic. We've bought 3 cars from her and she always makes the process pleasant and easy. She was fun and she knew how to work with everyone.

Beautiful car inside an out. Solid ride, comfortable, intuitive, user friendly, passengers love it and very comfortable for everyone. I get compliments all the time. Such a great car.