Used Kia wagons for sale near Carthage, IL

Our car exceptional salesperson Zee Tyler was very patient with my husband and I. Very professional and thorough on all questions. I highly recommend her for a great car buying experience. The Smiths.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

We weren't fully prepared but they helped us through. They told us what we needed to do

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

Bought from Honda Dealer as used 2018 Soul+ with 36,000 miles in April 2020 for $14,000 - depressed pricing due to COVID impact then. Replaced 2000 Toyota Sienna van with almost 300,000 miles (still going strong!). Soul has 56,000 miles now and has been trouble-free. We like the Soul for it's spaciousness, modern electronics, backup camera, good looks, excellent ride. Now worth about $3,000 more two years later!

Donna was very helpful. She showed me a van that I was interested in. And then I decided I wanted to see a second one and she went out and found it for me. She is very knowledgeable about the vehicles I wanted to know about and suggested she could help me in the future because I did not find anything yet.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

I have good experience with this dealership. Pro and cons: Pro: excellent customer service. Thank you Valerie Naval. She helped me and explained everything I asked her. Cons: Car needs to be prep for sale, deep cleaning or at least check it out for anything leftover from previous owner. But Valerie offer me reimbursement for detailing my car. Most of all if you don't like your car for any reason return policy excellent with out any hidden fees, check with your salesperson for details. I would recommend Carmax to my friends .

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

I had a great experience at CarMax! The customer service was excellent from start to finish everyone was professional, friendly, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I was comfortable with every step. I appreciate the honesty and the no-pressure approach. If you’re looking for great service and a team that truly cares, I definitely recommend CarMax!

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

The buying process was long but at the end everything worked out in my absolute favor! I appreciate the amazing customer service and the help with the purchase of my very first car!!!

Very good on gas nice ride. Big difference from a big suv. I would highly recommend this vehicle. I’ve had mine for a year now and love it.

I requested a quote online and was very pleased with it. Took in my car and Mika was very helpful and delightful. No hassles, no decrease in offer. They made a very difficult task go seamlessly and beautifully done. Special thanks to Mika for her assistance and professionalism.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

I love this car. I purchase 2019 kia soul last month and have been happy with my decision. there is a lot of cargo space and I like the window tint. It drives smoothly and the back up camera is great. Kia is a relaible car company and i have not had any diriving issues. I purchase used with 90k miles. i use full synthetic oil.

I had a vehicle shipped from this location. There was no direct contact with the dealer

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

If you're looking for honesty and peace of mind, this is the place! From the moment I walked into the dealership, I felt a genuine level of care. No games, no pressure—everything was clear, from pricing to vehicle condition to available warranty. I found clean, well-maintained cars at competitive prices, and the team was upfront about every detail—even the small stuff. If you want a quality used car without the headache, this is the dealership to visit. Honest people who truly care about their customers.

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

This is me second sale to Carmax. The first sale went smoothly and everything they said was true! People who turn their car into the dealer are totally getting screwed. For example I turned in a 2020 c300 early this year. The payoff was $32k; I got $36k from Carmax. Unbelievable. However, companies like Mercedes allowed Carmax to pay off the lease. Now they require you to buy out the lease so you have to come up with the cash and then you have to wait until you get the title before you can go to Carmax. Sounds like a little anti trust behavior.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

We found a car we liked online and went and looked. We were able to take the car for a test drive, the price matched what we had in mind, so we bought it. We had pre-approved financing through USAA, so that made it even easier. We'll be back.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

Mike Reppe made our experience stress free and fun. He was knowledgeable and patient. I will never shop for a car anyplace else. Thanks for a great experience.

I've now had my 2020 Soul for almost 3 years. Keep in mind I have the manual 6 speed not an automatic and was the base model. First gear is VERY low compared to any other 4 cylinder engine manual I've had so it can be a little jerky until you figure it out. I've gotten as much as 45mpg on the highway by not driving 70 mph. It can hold its own on the highway amd not burn gas like other models. Although not listed in the US it does have the capability to pull small trailers if you purchase an aftermarket hitch and wiring kit. The trunk space although appears small from the outside is actually quite deep. I do craft shows and people can't believe how much I am able to keep on there when I fold the seats down especially. At 6'4" with the seat lift as high as it will go I still have about 5 inches above my head. That was one of the key benefits that sold me. Even with my seat back people behind me still have room vs the compact cars in the same price point. I'm concerned with the recall notices I have received however, knock on wood they have not included my car yet or unaware if my Vin is included so to keep an eye out for issues. I live Android Auto however, you can not use a cheap USB cable from 5 below. I had to purchase one from best buy. It didn't need to be top of the line, the generic brand worked but they're just built better apparently. The tires that come with the vehicle are cheap. They will get you to 30k miles however, mine were cracked between each tread after maybe a year. It looked like a dryrot crack yet my vehicle doesn't sit around. This model can take traditional oil, blend or full synthetic which is nice. Overall I do love my little car especially as gas prices have increased. It allows me to do everything I want without the extra expense of purchasing a small SUV nor the gas of a small SUV and I'd consider purchasing another one down the line.

hi, the only issue is the theft problem, state farm is canceling my insurance because kia is not offering a software update to eliminate the problem. thanks

Great experience!! First time buying from a real dealership and everyone was telling me “ you’ll be there all day trying to buy” but I was in and out pretty quick and the lady who sold me the truck was real nice and helpful defiantly recommend CARMAX!

I've only had my Soul for three weeks, but I love it already. It's smooth and quiet and I didn't put gas in for two weeks. A terrific warranty comes with a Kia car. I do wish it had a CD player because I love audiobooks, but that's my only - if silly - complaint. It's a terrific little car.

Bigger than it looks. Very comfortable. Very durable. I have had zero problems. I am diligent about oil changes and tire rotations and it performs wonderfully. If I ever buy another new car, I am getting a KIA for sure and most likely the Soul. It is so fun to drive.

After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.

I jhave been buying my 2021 Kua Soul 1 year ago, everything is excellent. Also, I only spent a oil+filter change. No problem. It is runninggreat

They made everything so easy. Got the car I never knew I wanted and I love it. Don't plan on taking it in any time soon but I know where I'll be going when I do.

I got my 2019 Brilliant silver base unit with 22k miles on it. I paid the $22K. I MAY have messed up and gotten the new one at the local dealer. Possibly. I did get the $240 Kia side-to-side roof rails from N.Y. and have added the $ 80 Walmart front-to-back roof rails to the Kia rails. All key locks are locked on. Don't use the roof rack much and flatten down the back seat and fit 8 ft. long wooden 2X4 and 4X6s to the passenger foot space. For $85 I got the tailgate tint removed and the window is tinted less. Now I can see better through that back window. I like it.