Used Lexus ES 350 Base for sale near Gratis, OH

I contacted this dealership about a Hyundai Tucson I had been watching for a few months. Finally took it for a test drive and fell in love. Stephen was kind, patient, and had the car detailed for me when I came to pick it up, and even installed a new battery to make sure I would have no issues going forward. The buying process was easy and simple and everyone was friendly. I am not sure what Maria’s official title is at the dealership but she dealt with all of the paperwork to sign once I bought the car and she was extremely nice as well. I was very nervous with buying a car and they made sure I had all questions answered and felt comfortable with the entire process and explained things to me more than once when I didn’t quite understand some things. I would recommend this dealership to anyone looking to buy a car.

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

Chris was so easy to work with. I was selling my VW GTI and they offered to buy it from me. Chris made it a painless and seamless transaction. I would definitely recommend this dealership and any of their sales staff.

They were helpful but they were a little high still interested if if itvis available looked at others but yours was the nicest jim merritt

Other than the power locks going out too fast, which is not cheap to repair, especially as often as they go out, this car is a dream to drive, as well as own. Repairs are few, as I got it in 2016 with just under 90k. Here it is in Sept of 2024, and I have another thousand and it will be 300k, with again, very little maintenance to speak of. I will be buying Lexus from here on out.

From start to finish Michael Runk made the experience very personable and was very professional and kind at the same time, which is hard to find. We will definitely be returning in the future and we recommend working with them for your needs.

I bought my 2018 Lexus ES350 "previously owned" in 2021. It had 18K miles on it and was Lexus Certified. It now has 30K miles on it and has been a good car for me. I love this car and would buy it all over again. It is a smooth running car and has been reliable. It is a comfortable car with great looks. The only downside is the "unusual" user interface center console control. This model year did not have a touch screen. I have adapted to the big square button used to manipulate the display screen and it's not so bad. Other than that, no complaints so far. I hope Lexus continues to offer the ES350 in the future. It is a classy, reliable car that I intend on keeping for quite some time.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

Purchased 2010 ES350 with 65000 miles 4 years ago. I did my research in advance and now fully agree with the “bulletproof” qualities often used by owners who describe this vehicle. I have adhered to factory-schedule maintenance, however, not performed by a Lexus dealer. Rather, an ASE-certified shop who know Lexus/Toyotas. I now have 125k on the clock and have spent about $1,200 in non-maintenance repairs. Specifically, oxygen sensors et.al. 31 MPG highway, 25 around town. Drives like my wife’s much newer MB sedan without the anxiety of potential repair costs.

I was looking for a nice used car. Something that would last me. Having been to dealers before I was Leary . I saw a car at preferred autos llc. They have a large inventory of quality cars. The owner Pat, made every step so easy that I was driving away before I knew it. Quality cars, quality people!

I purchased my car in December 2006. If this car could talk...we've been on some adventures! Repairs can be expensive without a warranty but as fair as looks and performance...I'm still rolling smoothly in 2024! I plan on keeping my car until the wheels fall off...no car note has spoiled me!

We bought two used cars from this dealership! We got reliable, clean used cars at a good price. We are pleased and would recommend dealership to friends and family .

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

Had such an amazing experience. Raj Grandhi is your person if your looking to buy a car. He’s exceptional and you will not be disappointed. He’s honest and caring and will go out on a limb for you. I will recommend all my family and friends to see him and his team.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Purchased 2 cars from the dealership last weekend, the process was well explained and we received top notch service from everyone. I have never felt so welcomed at a dealership and had so many people come up to us during the process and thank us for our business. Nice job Hal, Rich, and Jeff....you made the process great!

The only negative thing I can say about this car is that it lacks sportiness in both driving feel and appearance. but other than that, it is simply fantastic. Super reliable, low maintenance costs and drives very well. You simply can't go wrong with an ES350 (or it's lesser cousin, the Toyota Avalon). They last forever!

Tyler advised a Transmission Fluid and filter change in our 2016 Tucson SUV at 75,000 miles to eliminate a slight shudder. We thank him for his knowledge and insight. Service Advisor Holly Roark was extremely helpful in getting our service performed on time. She is smart, professional and customer friendly

Best car exer - except cost cuts for 2017- no more leather and wood accents like thy were in my 2011 ES3500. Maybe next one will be more posh? ;-)

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Very interested in helping you. Follow ups were borderline harassing, but otherwise not too much pressure. Did recommend to a friend to shop here, but didn’t buy anything myself

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

I have owned it for barely two months and I'm so in love with virtually everything both the exquisite interior and the bougous exterior linings, it's a great car and its worth every penny. I will highly recommend it for anyone wanting a classic and comfort laced car for a change.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

Nothing short of exceptional! Great vehicle for cruising, commuting, or a family road trip. Lexus in my opinion is the best car out there. Me personally would not by anything else. Period!

Great experience. Pat is a really nice and genuine guy who is not trying to rob people of their money. I would def recommend this dealership for someone who wants a nice maintained used car

The only thing I’ve ever had to do to my Lexus was regularly scheduled maintenance & replaced the battery. I absolutely love everything about my Lexus!!