Used Lexus ES 350 Base for sale near Ravensworth, VA

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

I had a great experience at Eastern Motors today. Jason was very helpful and helped me find my dream car.

★★★★★ Best Car-Buying Experience of My Life – Tony Rincon, Owen Stepp, and James Wang are absolute legends at Lexus of Rockville From the very first inquiry to driving home in our gorgeous 2021 Black Onyx LX 570 with my wife and kids, including our 9-month-old baby, the entire team at Lexus of Rockville made this the smoothest, most transparent, and genuinely enjoyable purchase I’ve ever had — and we’ve bought a lot of vehicles. Tony Rincon is hands-down the best salesperson I’ve ever worked with. Zero pressure, lightning-fast responses even over Thanksgiving week, detailed photos and videos every time I asked, and he treated my family (including the baby) like his own. Tony never “sold” me — he just helped me fall in love with the perfect Lexus. Owen Stepp, the Sales Director, went so far above and beyond it’s almost unbelievable. He personally reworked numbers multiple times (including the day before Thanksgiving), honored every promise, and delivered the strongest trade-in I’ve ever received on my 2024 4Runner — thousands above every published value. Owen’s integrity and willingness to make the deal perfect turned what could have been a negotiation into a true partnership. James Wang in Finance was the perfect closer — completely transparent, no high-pressure add-ons, walked me through every single line item with patience and clarity, and made the paperwork painless while I held the baby. In an industry that can feel stressful, Tony, Owen, James, and the whole Ourisman Lexus of Rockville team turned it into one of the happiest memories we have. As a 100 % disabled veteran with a young family, the respect, kindness, and honesty they showed us meant the world. If you’re anywhere in Maryland (or willing to make the drive), ask for Tony Rincon, Owen Stepp, and James Wang. You will not find a better team or a better experience anywhere. We absolutely love our “new-to-us” LX 570 and we’re already looking forward to our next purchase with these guys. Thank you, Tony, Owen, and James — you have customers for life! Happy Thanksgiving. Francisco, Mrs. Gonzalez, kids & baby Lexington Park, MD

From scheduling service through online to the end of my service, everything was easy process. Service advisor was a great person and explained my car's need and taking care of it.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

Everyone was very easy to work and accommodating on a Sunday. They are over 90 mins away from me but, the trip was worth it.

Hi Amir Khan, From our initial interaction to the moment I drove off the lot, your professionalism and dedication were evident. You made the entire process smooth and stress-free. Your knowledge about the vehicle, including its features and history, was impressive, and your transparency in answering all my questions instilled confidence in my decision to purchase. Moreover, your approach to negotiation was fair and respectful. You listened to my concerns and preferences, and we were able to reach a mutually beneficial agreement without any pressure. I truly appreciate your patience and willingness to accommodate my needs throughout the negotiation process. Additionally, I would like to thank you for your post-sale assistance. You took the time to explain the warranty coverage and provided valuable insights into ongoing maintenance recommendations, which have been incredibly helpful. The only negative is your pricing online needs to be more clear about the advertised discounts. Dr. Irshad

This was the best car buying experience I have had. I have bought 3 used cars within this last year and I also bought one in 2022. I ended up at Auto Trademark because my 22-year-old Honda Accord was kaput. Auto trademark was a relaxed environment from the start. We test drove the 2013 BMW 535i drive with the sports package. We liked it but the A/C on passenger vent didn’t seem cool enough. Z offered to get that checked out and fixed. They also said we could but use a check from my HELOC, no high-pressure sales job for warranties or financing (which adds hours to the transaction and makes you feel exhausted). When I picked up the car after they fixed the A/C, I asked why this particular car had no floor mats (which they noted right away at the test drive), Farhan said they had wondered that too, and immediately offered to order replacement mats. I was thrilled. It was such a good experience and the price was reasonable. I’ll note that I didn’t negotiate, and the posted price on CarGurus was the $1,000 less than what I was charged because they note in the ad that it is listed assuming a military discount. But I had read that in the ad, so it was OK for me. I would recommend this auto dealership to anyone who is in the market for a nice used car and wants a positive buying experience.

They were very nice to work with I had no problems every thing was great an car was delivered at the right time the wife was happy, beautiful car thank you.

Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us

bought my honda civic here years ago, looking to get a new car and found one at platinum auto again theyve been on wilson blvd for years , great prices and easy going vibe

Really helpful dealer thanks for everything! Recommend this dealer if having a hard time deciding on a vehicle many different options came out with another vehicle I was not thinking about appreciate it.

Excellent customer service and support. Friendly staff and professional. I recommend this place to everyone

Honestly, one of the nicest, friendliest place around. Very helpful when buying a vehicle from here. I’ve been to many other places looking for cars and was so stressed out until coming here, they made things easy and the process very smooth. Highly recommend.

They were kind and efficient. The battery was weak because they had the car for a while. They replaced the battery after the sale was finished.

I was car shopping and was immediately contacted by one of the sales reps and we spoke fr a few days befor I came from out of town and purchased a new car for my wife, the guys were good to me and honestly didn’t even feel like I was at a “dealership”, rather a friends house. The guys there are cool adam and J i think, really appreciate it