Used Lexus ES 350 for sale near Pleasant Run Farm, OH under $1,000,000

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

without a doubt best riding and quietest car i ever owned . Six cylinder is very responsive and leather interior is very comfortable. I receive alot of compliments on its sporty looks .

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

I have been driving the car for less than 2 weeks -- so I am still getting used to the "differences". But I am pleased with the car

Serigne Lam was excellent! Informative, patient, and he really made the purchasing seamless. Financing department folks were good too. Nice facility. So glad I checked them out and moved so quickly (three other people apparently were eager for my car there after I bought it). Looking forward to long ownership of my new baby, and support from this dealer. Thanks!

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

Looking for a new or used car? Decent Ride is the place to go! Ask for Aramis Lightfoot, she's awesome and will get you all the way together. Great saleswoman indeed!

I love this car. I have owned my car for 3 years now and it still performs well. With required maintenance you should have no problems at all.

Everyone was very nice and the process very quick process. I appreciate everyone’s help.

The most reliable car I’ve owned, it has style, comfort and to many extras to list. We went from a Volvo S60 to this car and we are not disappointed!

After finding a 2012 Mustang boss 302 online, I called the dealership to check about it. Nolan was incredibly helpful, thorough, knowledgeable, and professional. He sent me a video in which he tried to point out every flaw in the car. I can’t find anything that he missed. Based on the Carfax report, and Nolan‘s extremely helpful information, I flew to the Milford area to inspect the car and drove it home. I couldn’t be more pleased. Nolan represents the dealership well, and the dealership appears to be a great organization with carefully selected cars. It’s unlikely that I will travel from Phoenix AZ to Milford again to buy a car, unless they have something special that I feel I need. But if they do, I would go in a heartbeat. Terrific experience. And as an added plus, Nolan is a genuine car guy. That’s not common enough in car dealers. He knew the car, he knew the significance of the car, and he wasn’t pushing it. Great guy.

Beautiful car inside and out, lots of space, quiet and smooth ride steering wheel is my favorite everything is smooth. Once you Learn all the features you’ll be in love!!

My purchase went very smoothly and quickly. I went for a test driving just a few minutes after arriving. Satisfied, moved on to closing. While setting up new auto insurance, all paperwork was prepared. Donald was very experienced and explained things clearly and patiently until I understood. I am glad I found a good car at a good price here!

Style, performance and reliability are great, but the tinny sound on the left front door when closing and outdated dash diminishes the car . This is my 3 rd Lexus. I bought this my current ES 350 F used from a dealer during its current model year.

They were very creative and resourceful with Financing. They made sure that I got the car of my dreams... I'd recommend them to anyone....

Very nice car. A real sense of dependability,reliability, smooth. I only wish it were another color. Should go well into the hundreds of thousand miles range.

This is the best dealership and working with Service Advisor PAUL is really Great.. He is always available for helping and taking care of all jobs related to the vehicles maintenances...

Lexus is my favorite car brand. I've owned several over 25 years. I've never needed major service so maintenance costs are very low. The interior is extremely comfortable with many great interactive features.

Where friendly and out of there fast. Will buy again. I am so happy with my purchase today. They even threw in a clock with the car.

After owning this vehicle for 3 years I have not had any major issues aside for oil changes and preventative maintenance. Everything about owning this car has been a great experience!!

Great place for a used car shopping. I’m very happy about my second purchase from them, they’re always honest, have great prices and provide a great customer service.

I have owned my 2013 ES 350 for 8 years now. I bought it with 60k miles and now has 260k. The only thing I had to replace was a tensioner pulley which I did myself. Other than brakes. tires and drive belt that's the other thing I've done. Same spark plugs n coils since I bought it, change oil every 7500-10k miles and doesn't burn or use any oil. I honestly drive it like I stole it most the time. I commute 65 miles a day and every trip I take is in this car. The only thing I wish is that the seats were a lil more comfortable but I have seat & back cushion to help with that. I will drive this til it or I die. I have 6 other vehicles and this is driven the most.

Great experience. Pat is a really nice and genuine guy who is not trying to rob people of their money. I would def recommend this dealership for someone who wants a nice maintained used car

I had a Lexus Es350 2007. I knew what I wanted and the car was everything we were told low mileage with hardly any defects.

Tyler took extra time to send us a video of the available vehicles we were interested in. He also found the exact vehicle we wanted and brought it to us from another location.

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

As a first-time car buyer, I did extensive research as well as visit several dealerships in multiple different areas. Becks auto group stood out and by far gave the best overall experience without the hassle of a typical used car dealer. Sam and Doug made the process informative, transparent, and professional. I drove my car off their lot a month ago and could not be happier with its performance and use. There was some miscommunication with my trade in but nothing to diminish my overall experience. I recommend their services for anyone in the used car market.

I have owned it for barely two months and I'm so in love with virtually everything both the exquisite interior and the bougous exterior linings, it's a great car and its worth every penny. I will highly recommend it for anyone wanting a classic and comfort laced car for a change.

LEVAN was great he took his time to explain things to me..... thank you LEVAN

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

I called and asked about the Mercedes. I came the next day paid for it. Everything was great. The owner is phenomenal. Also people who worked there our phenomenal. The owner made sure that I had new tires and a new key filled me up detailed my car I called him the next day to let him know about a small issue. He fixed it immediately. I will be coming back to buy another car

In my opinion, the 2020 Lexus ES is the best midsize sedan on the market. Featuring a 3.5L Naturally aspirated V6 making 302 HP and 267 (not 266) pounds feet of torque, it’s 195 inches long with a wheel base of 113 inches which makes this drive like a boat, it drives a lot like its bigger brother, the LS—luxurious and composed— but that’s more of a yacht compare to ES. Firstly I’m going to highlight my experience with the car daily driving it. I absolutely love this car, on start up while the engine is cold it is a bit jerky, I’m referring to the Asian 8 speed tranny, it doesn’t like cold fluids what so ever, the engine is loud as it use direct injection instead of the port injection (D4s) while cold. But after it warms up it’s like floating on a cloud, even over bostons worst roads, wind noise is minimal, road noise is non existence and the ambiance of the cabin is amazing, I love driving it, dry smooth, I doesn’t hunt for gears as much as people say but it does jerk at times at low speeds especially if your coming to a stop and you let on the gas instead of hitting zero, it shocks the car and the tranny jerks you into 2nd, turns are very bubbly you feel like your on a bouncy castle, I also need to highlight the personality of ES, 302 HP.. this ain’t no itty bitty 4 banger, ain’t no civic, this is an ES, its own world, it’s fast.. it has no forced induction so from a roll yes you are slow but highway speeds? Man the linear power delivery, it’s so smooth and fast, I can go 120 no problem, I love it so much, but that’s not what the cars about.. but I can be.. it has its limits. The FWD system is fine, 0 torque steer.. I mean there’s a bit but it only becomes prominent if you don’t know how to drive lol, the unibody construction is very planted and structurally intact. It can take an emergency panic steer at 45 MPH easy & hard breaking is done like a champ. The triple beam head lights are amazing the way they follow the direction of the wheel at night. I don’t really have any complaints about ES, besides that jerky tranny but it’s only on cold starts and only when you don’t know how to drive it. The safety systems are lovely, I really like the Lexus touch pad, I love seeing my screen on a sunny day finger print free!! Makes it look elegant, never been a touch screen fan to begin with, I just don’t like how Lexus stops you from being able to interact with the touch pad while the car is in motion but it’s a safety feature. It’s not a perfect car but xxxx is it a great one.. I had Lexus’ my whole life so maybe I’m biased.. I encourage reads to look up the downs sides.. you’ll see people always say the tranny is jerky.. nothing else beside that. And the maintenance? Can’t beat 90$ at the DEALERSHIP I love it, it’s cheap to run and oh it takes regular!! Huge win!! People turn heads when in drive in.. because I have THE Lexus ES, guys skip the base get the triple beams and it elevates your car, the ultra luxury package is amazing, I have every available option you could of speced back in 2020, it’s just such a nice car I love it!!! Please guys buy an ES if you want a smooth reliable comfortable sedan, if you wanna go go go, or something cheaper get a BMW. Or a Honda.

We traded in two Lexus cars for one new one. Serigne did an awesome job handling the complex transaction. He and the dealership management gave us a deal we felt good about. This is not our first purchase from Lexus Rivercenter and we will likely return. It’s the best Lexus dealer in the region.

We are a Lexus family because the cars are graceful and reliable. We will never drive anything else. We have a 2006 Rx 330 with 300,000 miles and it’s still going strong. Never a problem…just the usual-brakes, tires and oil changes, batteries. I drive a 2011 ES 350 sedan that I bought used. 2 years old. Now has 110,000 miles. Still shiny and fresh looking. So nice to have a dependable vehicle. I think my drivers side seat is a little broken down and I am not a heavy person. I use a special cushion for comfort. I realize newer cars have more bells and whistles..but what’s the point of trading a great car for a bigger cup holder? We are older. When we are ready to go down to one car we will trade them both for another Lexus!!!!! Best car on the road! My son has been a top rated auto mechanic for 26 years-not American made-and he concurs. Love our cars!

We just purchased an Escalade from Max at Becks. He was very professional, knowledgeable and honest. Overall we had a great experience and recommend Max if you are looking to purchase a vehicle.

The screeching sound when the electronic parking brake is activated is very annoying. Hopefully engineers can fix this issue. Several other newer Lexus models also make the noise.

I’ve never had more informed and upfront group of guys selling cars, no xx no upsell, Professional, fast, courteous! If you need to use car, these are the guys to see. Highly rated car by an experience.

The only thing I’ve ever had to do to my Lexus was regularly scheduled maintenance & replaced the battery. I absolutely love everything about my Lexus!!