New and used 2025 Lexus GX 550 for sale near Northlake, TX

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

Now about my deal, Roy really took care of this from start to finish, his ability to handle this in a timely manner is what won this one, I was actually dealing with two different dealerships and Roy's response time single handedly got it. I know some people don't want to be overwhelmed but I am one that needs to get as much done in a timely manner as possible, my time is valuable and waiting on a salesman to get me information in the 21st century is just not up to par. Roy was very responsive, he knew the care even though you only had it for a few days, he got me pictures from his phone to mine, he got the car file emailed to me which included carfax, I could go on and on. At the time I was on overload but it's nice having all that available to help make the decision. Heck the other vehicle I was looking at I couldn't even get the miles off of it because it was being used as a loaner!! SINGLE POC is the way to go, me trying to talk to manager, or finance, or title people is crap. Great job Sewell and Roy!

We purchased our Lexus NX from Sewell Lexus and had a wonderful experience working with Spencer. He is very kind, knowledgable, personable, but the most important trait is that he actually listened to what we wanted and worked hard to find us just that. He really came through for us all while making us feel comfortable, valued, and made this process such a breeze. We have never had such a quick, efficient, and PLEASANT car buying experience. Yes, I just referred to the car buying process as PLEASANT! If you are looking to purchase a Lexus, I highly recommend working with Spencer. He goes above and beyond!

Was a very easy process. Got a trade in value for our vehicle ahead of going to the dealership. Car was ready for us to see when we got there. They didn’t try to put us in anything other than the vehicle we were interested in. Whole process from when we got there to driving off with the new car was only a little over two hours.

From the minute I hit submit, the replies I received from Trong Huyhn were prompt, to the point, polite and informative. I am one who hates buying cars, but Trong made me believe in the "Sewell Experience"

Lance Libby very helpful in answering all my questions, quick to text me back to keep in touch with me with updates on new models coming in and available. Excellent Sewell service.

i recently bought a 2017 bmw x5 from texas vehicle exchange. I flew into Dfw airport. I was picked up by a TVE employee with zero wait. Customer service was fantastic from start to finish. My x5 was exactly as the ad read. Great car buying experience. We are very happy